Lithia Motors Inc

Audi Service Advisor

Lithia Motors Inc$70K — $114K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of High-Line Service Advisor experience.
  • Automotive knowledge or technician background is advantageous.
  • Strong communication and organizational skills.
  • Valid driver's license with a good driving record.
  • Open availability, including Saturdays.

Responsibilities

  • Identify customer concerns and propose suitable solutions.
  • Clearly explain required services, costs, and estimated completion times.
  • Perform vehicle walk-arounds to understand customer needs.
  • Obtain customer approval for services and repairs.
  • Offer and review multi-point vehicle inspections.
  • Provide precise service estimates to customers.
  • Coordinate repair work with technicians and manage repair orders.
  • Keep customers updated on repair progress and vehicle status.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Paid holidays and PTO.
  • Short and long-term disability benefits.
  • Paid life insurance coverage.
  • 401(k) retirement plan participation.
  • Employee stock purchase plan availability.
  • Access to the Lithia Learning Center for professional development.
  • Vehicle purchase discounts for employees.
  • Wellness programs to promote health and well-being.
Full Job Description
Dealership:
L0702 Audi Millburn

DCH Millburn Audi

Now Hiring - Automotive Service Advisors!

Pay: Earning protentional $70,000-$120,000, including performance-based commissions and bonuses. Final pay varies by experience, and location.
  • Schedule: Full-time


Reports to the Service Manager

What You'll Do
  • Identify customer concerns and recommend appropriate solutions.
  • Explain required services, costs, and estimated completion times.
  • Perform vehicle walk-arounds to assess customer needs.
  • Obtain customer approval for recommended services and repairs.
  • Offer and review multi-point vehicle inspections.
  • Provide clear and accurate service estimates.
  • Coordinate repair work with technicians and assign repair orders.
  • Communicate repair updates and vehicle status to customers..
  • Follow company customer service and communication processes throughout the service visit.


What You'll Bring
  • 2 + years of High-Line Service Advisor experience
  • Automotive knowledge or technician background is a plus
  • Communication and organizational skills
  • Valid driver's license with acceptable driving record
  • Open availability, including Saturdays


Total Rewards

The estimated annual earning range for this position is ($70,000 to $114,000), which includes commissions on (Commissions -Ex: "Individual Sales and/or Individual Gross Profit", "Department Net") and/or bonus opportunities such as (Bonuses -Ex: "Parts Gross Achievement, Manufacturer Approvability").

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

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