Attorney Support Manager

Latham & Watkins LLP

$155K — $170K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required
  • 8+ years of relevant experience in attorney support
  • 6+ years in a supervisory role, ideally in a law firm
  • Proven track record of leading change initiatives
  • Legal secretarial experience is preferred
  • Strong PC skills, including proficiency in MS Office
  • Demonstrated financial and business acumen

Responsibilities

  • Establish strategic and operational priorities for attorney support functions
  • Monitor workflow and coordinate daily assignments for the team
  • Coach and counsel attorney support staff as necessary
  • Facilitate communication about firm policies and expectations
  • Manage the performance review process for support staff
  • Support billing operations in collaboration with Finance and other teams
  • Maintain confidentiality of sensitive firm information

Benefits

  • Comprehensive healthcare, life, and disability insurance
  • Generous 401k plan
  • At least 11 paid holidays and a growing PTO policy of 23 days in the first year
  • Access to well-being programs and mental health resources
  • Professional development opportunities
  • Employee discounts and affinity group involvement
Full Job Description
About the Role

As an Attorney Support Manager, you will be responsible for establishing strategic and operational priorities for the attorney support teams in the office, which includes organizing, supervising and developing attorney support staff. This role will be located in our Los Angeles office and will oversee attorney support personnel across both our Los Angeles and Los Angeles Downtown offices. Please note that this role may require working in-office up to five (5) days per week.

Responsibilities & Qualifications

Other key responsibilities include:
  • Establishing strategic and operational priorities for the attorney support functions in the office while working closely with the Director of Administration and Global Business Support to ensure priorities are aligned with the office strategic priorities and global ASA platform
  • Monitoring workflow and coordination of assignments based upon daily Firm and client needs
  • Coaching and counselling attorney support team members, as needed
  • Establishing effective communication with the attorney support staff regarding firm policies, procedures and expectations as well as conducting attorney support staff meetings as necessary and in line with department guidelines
  • Managing the performance review process, incorporating all appropriate feedback; recommending salary increases and discretionary bonuses for attorney support staff, and delivering performance messages in line with departmental guidelines
  • Supporting billing operations, partnering with the Finance team and Director of Administration to monitor billing progress, maintain billing data integrity, identify process improvements, and ensure consistent training and support for all billing-related procedures and systems
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:
  • Display excellent leadership skills (e.g. organizing, planning, problem-solving and decision-making) necessary for effective management
  • Bring extensive people management experience with a demonstrated ability to lead, develop, coach, and inspire high-performing teams through growth, change, and evolving business needs
  • Demonstrate the ability to use independent judgment and discretion when making decisions
  • Have strong business and financial acumen
  • Display excellent interpersonal and communication skills
  • Possess a strategic, growth-oriented mindset
  • Possess knowledge and proficiency in PC applications, including MS Office

And have:
  • A Bachelor's degree or equivalent
  • A minimum of eight (8) years of relevant experience
  • A minimum of six (6) years of experience in a supervisory/management capacity, preferably in a law firm
  • Experience driving change initiatives
  • Legal secretarial experience, preferably
  • Experience in a US law firm, preferably


Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff


Pay Range

USD $155,000.00 - USD $170,000.00 /Yr.

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