How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job SummaryThe University of Michigan's Information Assurance team at Michigan Medicine (IA:MM) is looking for a candidate to fulfill the role of Assurance Platform Manager. You will lead the implementation and ongoing management of the software solutions that the Information Assurance team relies on to protect Michigan Medicine. You will be responsible for managing business relationships and ensuring that we have the solutions available to meet the business needs. Also, managing vendor relationships and developing a plan for the products. Finally, managing a team of engineers and operations staff responsible for implementing and supporting the applications.
Responsibilities*Team & Product Management- Lead, mentor, and manage a team responsible for lifecycle management of information security products.
- Set team direction, assign tasks, and support professional growth, ensuring high performance and motivation.
- Coordinate with business and service partners regarding product needs, consumption, and service alignment.
Product Administration- Drive the implementation, configuration, and ongoing administration of SaaS, hybrid, and on-premises products.
- Develop and maintain product health metrics and align product portfolios to organizational requirements.
- Use available tools (e.g., ServiceNow) to track and align product and service delivery.
- Communicate service outages and resolution processes to end-users and support teams.
Lifecycle Management & Strategy- Create and maintain product roadmaps, leveraging threat intelligence for lifecycle and strategy decisions.
- Work with product vendors to manage QBRs and annual roadmap updates.
- Coordinate with enterprise hosting and infrastructure teams for server and hardware support.
- Evaluate and recommend improvements or alternatives to existing solutions, assessing fit, cost, and value.
- Collaborate with compliance teams for audits, risk assessment, and to mitigate vulnerabilities with business owners and vendors.
- Facilitate and track change management processes, ensuring accurate documentation of configurations and workflows.
- Ensure up-to-date documentation for disaster recovery, business continuity, access controls, and vendor contacts.
Required Qualifications*- Bachelor's Degree
- 3 years in a managerial/supervisory or team lead role overseeing 5 or more direct reports.
- 5 years implementing and delivering technical solutions.
- 2 years working with technology vendors.
- 2 years of security-related technology application.
- Strong influencing, negotiation, conflict resolution and communication (written and verbal) skills.
- Experience in building and growing reliable, high-performing teams.
- Demonstrated ability to develop and mentor others.
- Desire to work in a team based collaborative environment.
- Exceptional verbal and written communication skills.
- Demonstrated ability to meet deadlines and work collaboratively.
Desired Qualifications*- Graduate Degree in related field.
- Experience in academic, research or clinical setting.
- Vendor management and outsourcing experience.
- Solid grasp of core information security concepts, practices, and technologies.
- Familiarity with risk management, incident response, vulnerability management, IDS/IPS, and firewalls.
Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Additional InformationBenefits We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits .
Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
Job DetailJob Opening ID280915
Working TitleAssurance Platform Manager
Job TitleIS Security Manager
Work LocationMichigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of WorkMobile/Remote
Full/Part TimeFull-Time
Regular/TemporaryRegular
FLSA StatusExempt
Organizational GroupExec Vp Med Affairs
DepartmentMM HITS IA CISO Administration
Posting Begin/End Date8/05/2026 - 8/19/2026
Career InterestInformation Technology