OverviewResponsible for the clinical and operational management, ensuring that standards of practice for nursing and patient care are maintained; participates in developing departmental plans and programs as required; collects and provides data on unit activities, PI issues, etc. as required.
Monday - Friday
9am - 5pm / Full-Time
Responsibilities- Oversees day-to-day clinical operations in the outpatient primary care setting to ensure safe, high-quality care for patients across the lifespan.
- Provides clinical supervision and guidance to nursing staff. Leads nursing team meetings. Coordinates staff education, including in-service training and ongoing competency development.
- Participates in outpatient-focused, clinically oriented committees and projects as needed.
- Assists with developing staffing plans and manages daily schedules to ensure adequate coverage across the primary care practice.
- Monitors patient flow, appointment efficiency, and overall clinical practice operations; identifies and implements process improvements.
- Collects, analyzes, and reports on clinical and operational metrics to support continuous performance improvement (PI) within the practice.
- Collaborates on practice budget planning and monitors fiscal performance; identifies opportunities for cost-efficiency and improved resource utilization. Participates in the recruitment, orientation, performance evaluation, and disciplinary process for nursing staff.
- Ensures staff meet required competencies and complete mandatory education in areas such as infection control, safety, risk management, and customer service. • Supports a culture of learning, mentoring, and professional growth within the outpatient nursing care team.
- Participates in continuous quality improvement efforts by identifying care delivery issues and implementing evidence-based solutions.
- Investigates patient and staff incidents; ensures follow-up and compliance with regulatory standards (e.g., DOH, Joint Commission, VFC).
- Maintains accurate and timely documentation and reports in compliance with administrative, clinical, and regulatory requirements.
- Communicates key organizational updates and strategic priorities to outpatient nursing staff.
- Actively participates in cross-functional teams and projects to enhance outpatient service delivery and patient satisfaction.
Qualifications EDUCATION: - Active RN license in NYS. Bachelor of Science in Nursing (BSN) required.
- Master's Degree in Nursing preferred.
EXPERIENCE :
• Minimum 3-5 years of nursing leadership experience in an outpatient or ambulatory primary care setting.
- Experience working with both adult and pediatric patient populations.
- Knowledge of Article 28 regulations, Joint Commission Standards, Value Based Care, DOH regulations, and Vaccines for Children (VFC) program.
SKILLS: • Strong leadership, communication, and interpersonal skills.
• Proficient in analyzing data and solving clinical/operational problems.
• Competent in EMR systems and regulatory compliance.
• Commitment to team collaboration and high-quality patient care.
Pay RangeUSD $136,708.00 - USD $150,000.00 /Yr.
