JEA

Associate System Operator

JEA$76K — $100K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of electrical experience in engineering, construction, operation, or maintenance of substation, generating plant, and transmission/distribution facilities OR 2+ years with a Bachelor's degree in Engineering.
  • Associates degree in an engineering related discipline from an accredited institution or equivalent military training.
  • Valid driver's license required and must be maintained.
  • NERC certification (Balancing and Interchange/Transmission Operator) must be obtained by the end of probationary period.
  • Training program participation and completion required.

Responsibilities

  • Develop operational plans for maintaining a reliable transmission and distribution system.
  • Monitor and control operations in the electrical transmission and distribution system.
  • Dispatch and coordinate system resources for economic operations.
  • Provide direct monitoring of electrical system performance and respond to alarms.
  • Document outages and system disturbances, issuing necessary reports.

Benefits

  • Participation in a comprehensive training program for skill development.
  • Opportunity to work within a dynamic team at JEA's System Operations Control Center.
  • Ability to engage in critical decision-making related to system reliability and emergency procedures.
Full Job Description
This is a professional non-supervisory position that performs for operational planning, monitoring, coordinating and operating the transmission and distribution system and the JEA balancing area in compliance with all applicable corporate policies and procedures and regulatory requirements; takes corrective action to mitigate pre and post contingency events to maintain a reliable JEA and interconnected system; determines the need and implements emergency procedures that may include the curtailment of transmission services, purchasing of emergency power, switching, re-dispatch of generation devices, interruption of firm and non-firm load; performs system dispatch and market coordination tasks for the economic operation of JEA resources to meet JEA load and interchange requirements within operating, fuel, reliability or environmental constraints; transmission service tasks within regulatory requirements; interchange scheduling and accounting tasks; and switching and safety related tasks associated with the operation of substation and distribution system equipment for maintenance and outage restoration activities. Working knowledge of concepts, principles, methods, techniques, theories, processes, practices, procedures, rules and regulations related to electrical distribution and transmission systems, interconnected system operations, bulk systems reliability, generation control, economic dispatch, transmission service and interchange scheduling and accounting, sufficient to perform a broad range of technical tasks. Position requires knowledge of and compliance to North American Reliability Corporation (NERC) and Florida Reliability Coordinating Council (FRCC) Standards and Guidelines, as applicable. Guidelines are available but are not completely applicable to the work or have gaps in specificity requiring independent action, judgment and decision making to interpret, analyze and adapt methods, techniques and procedures to specific cases or problems. Solves problems within established parameters and identifies and recommends responses to new and unusual circumstances. Completed work is evaluated for technical soundness, appropriateness and conformity with policies and requirements. Regular contact with individuals in other work groups and external organizations is required to plan, coordinate or advise on work efforts, resolve problems and communicate information. May be required to work any shift schedule on a rotational basis and remain on-call 24 hours a day to maintain 24-hour, 7 day per week operations.

  • Develops plans, monitors, operates, controls and reviews outcomes to maintain a reliable system.
  • Develops plans, monitors, operates, controls and reviews outcomes in performing switching and investigative tasks on the electrical transmission and distribution system.
  • Develops plans, monitors, operates, controls and reviews outcomes in operating substation and distribution system equipment.
  • Develops plans, monitors, operates, controls and reviews outcomes in performing system dispatch and market coordination task.
  • Provides direct and continuous monitoring of the electrical transmission and distribution system.
  • Authorizes and monitors switching on transmission lines, switching stations, bulk power substations, and distribution circuits.
  • Monitors system parameters and maintains proper voltage levels and energy flows within prescribed limits.
  • Responds to alarms from substations and underground transmission line pump houses, analyzes problems and takes appropriate action including the issuing of malfunction reports.
  • Documents and reports outages, system disturbances and equipment malfunctions.
  • Maintains continuous radio communication with field employees.
  • Operates a Supervisory Control and Data Acquisition (SCADA) system.
  • Issues safety hold tags for energized and de-energized lines and equipment.
  • Monitors system reliability, takes action per JEA procedures and responds to system disturbances.
  • Issues clearances for crews to ensure the safe operation and maintenance of electrical system lines and equipment.
  • Operates assigned vehicle.
  • Forecasts system load requirements.
  • Balances electric load and electric generation.
  • Schedules generation on-line or off-line to meet load and reliability requirements.
  • Schedules interchange between control areas pursuant to NERC and FRCC policies.
  • Schedules emergency power to and from other utilities.
  • Determines the need and implements emergency procedures to maintain system reliability.
  • Posts, evaluates and approves transmission reservations and schedules transmission service.
  • Curtails transactions based on tariff and reliability requirements.
  • Maintains and schedules reserves based on operating criteria.
  • Performs operational coordination with JEA's marketing agent.
  • Ensures economic operation of available generating resources within operating constraints.
  • Monitors generator levels, operating capability and operating limits.
  • Ensures accurate data records on load, generation, interchange and transmission service.
  • Operates standard office equipment and uses required software and hardware applications.
  • Performs other job-related work as assigned.


Qualifications

OPEN REQUIREMENTS :

Minimum of four (4) years electrical experience in engineering; construction; and/or operation and/or maintenance of substation, generating plant, and transmission and/or distribution facilities and

An Associate Degree in an engineering related discipline from an accredited college or university or an equivalent military science based college level training program.

~OR~

Minimum of two (2) years electrical experience in engineering; construction; and/or operation and/or maintenance of substation, generating plant, and transmission and/or distribution facilities and

A Bachelor's Degree in Engineering from an accredited college or university.

LICENSE/CERTIFICATION/REGISTRATION:

  • A valid driver's license is required prior to employment and must be maintained during employment in this classification.
  • North American Electric Reliability Council (NERC) Combined Balancing and Interchange/Transmission Operator or higher is required to be obtained prior to end of the probationary period.
  • Employees in this classification participate in a training program in which satisfactory progress and successful completion is required.


Typical hiring annual salary range: $76,460.80-$100,000

*Please note: The work location for this position is JEA's SOCC (System Operations Control Center) facility, located on the westside of Jacksonville.

PHYSICAL REQUIREMENTS:

Activity Activity

Sitting

Up to 12 hours per day

Lifting

Will not generally apply

Walking

Will not generally apply

Up to 50 max. pounds

Standing

Will not generally apply

Pushing

Will not generally apply

Bending

Will not generally apply

Up to 50 max. pounds

Squatting

Will not generally apply

Pulling

Will not generally apply

Stooping

Will not generally apply

Up to 50 max. pounds

Reaching

Will not generally apply

Climbing

Will not generally apply

Balancing

Will not generally apply

Stairs

Will not generally apply

Twisting

Will not generally apply

Ladder

Will not generally apply

Crawling

Will not generally apply

Step-stool

Will not generally apply

Kneeling

Will not generally apply

Excessive heat

Will not generally apply

Typing

Up to 12 hours per day

Excessive cold

Will not generally apply

Data Entry

Up to 12 hours per day

Dust

Will not generally apply

Hands in Water

Will not generally apply

Humidity

Will not generally apply

Loud Noise

Will not generally apply

Unusual hearing or vision demands:

Ability to distinguish primary colors and maintain vision correctable to 20/40; normal field of vision; normal night vision; good depth perception; good hearing and sense of smell.

Other physical demands or notes:

JEA employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.

Must possess sufficient strength and agility to perform lifting, climbing and carrying of tools and equipment. Able to wear appropriate safety equipment; work at heights and perform arduous duties.

About JEA

JEA, located in Jacksonville, Florida, is the eighth-largest community-owned electric utility company in the United States and the largest in Florida. As of 2022, JEA serves more than 1 million Northeast Florida residents with electric, water, sewer and reclaimed water services. JEA also provides some customers with natural gas sales, and access to dark fiber. In addition, JEA works with the City of Jacksonville to maintain its streetlight system. Besides Jacksonville, JEA also serves customers in Clay, Nassau and St. Johns counties.
Learn more about JEA

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