Location:1301 Avenue of the Americas, New York New York
Job SummaryThe Associate Relationship Manager supports commercial banking activities by partnering with Relationship Managers, underwriters, and clients to execute deals, analyze credit opportunities, and manage portfolio operations. This role helps maintain portfolio quality and compliance through financial analysis, risk monitoring, loan administration, regulatory requirements, and accurate reporting. As responsibilities grow, the Associate Relationship Manager develops and manages client relationships, identifies business opportunities, and delivers tailored banking solutions that meet client needs. Success in this role requires strong analytical, relationship management, business development, and collaboration skills, as well as a commitment to KeyBank's policies, ethical standards, and client-focused approach.
Essential Functions- Partner with Relationship Managers, underwriters, and clients to support deal execution, conduct due diligence, and prepare proposals, pitch materials, and loan requests.
- Support credit and underwriting activities by analyzing financial information, completing ROE analyses, reviewing financial statements, and preparing deal documentation.
- Ensure data integrity, regulatory compliance, and accurate reporting by maintaining systems, supporting audits/exams, and validating credit processes.
- Oversee ongoing portfolio management activities, including financial statement collection, loan renewals, documentation updates, covenant compliance, and KYC requirements.
- Manage portfolio risk through asset quality monitoring, risk rating reviews, portfolio maintenance, and proactive identification of credit concerns.
- Continuously enhance sales, credit, and product expertise; leverage CRM and sales tools; collaborate across teams; and maintain compliance with KeyBank policies, ethical standards, and business objectives.
- Progressively assume responsibility for a client portfolio, building and strengthening relationships while serving as a trusted advisor and primary point of contact.
- Develop and execute business development strategies by maintaining a comprehensive understanding of clients' businesses, industries, financial performance, and growth opportunities.
- Identify, qualify, and pursue new business opportunities through proactive prospecting and cultivation of Centers of Influence (COI) and referral networks.
- Deepen client relationships by identifying needs and delivering appropriate financial solutions across KeyBank's commercial banking platform.
- Promote and educate clients on KeyBank's full suite of products and services, including treasury management, capital markets, Key Private Bank, Key at Work, and other specialized solutions.
- Leverage market, industry, and client insights to uncover opportunities, support revenue growth, and enhance client satisfaction and retention.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education- Bachelor's Degree in business, finance or related field (preferred)
- OR equivalent experience (required)
Work Experience- 2+ years of commercial banking experience (e.g., credit structuring & analysis, sales functions, risk assessment, knowledge of commercial banking products, services & technology) accounting (required)
- 2+ years working in Credit Structuring & Financial Analysis (required)
- Ability to manage workflow and complex commercial banking deals (required)
- Ability to manage stress and competing priorities (required)
- 2+ years working in Commercial Middle Market Credit Structuring & Financial Analysis (preferred)
- 2+ years Commercial Middle Market Underwriting and Financial Analysis (preferred)
Skills- Formal credit training strongly preferred
- Proficiency in Microsoft Word, Excel, PowerPoint
- Applicable systems may include - Key proprietary systems e.g. Salesforce, nCino, SharePoint,
- Ability to meet timelines and perform multiple tasks
- The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes.
- Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems
- Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
- Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively
- Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes
- Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures
Core Competencies- All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands- General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel- Occasional travel to include overnight stay.
Driving Requirements- Ability to occasionally operate a motor vehicle with a valid driver's license.
Work Location CategoryCOMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/25/2026
