Team Name:

Job Title:
Associate Quality Manager

Requisition ID:
R027706

Job Description:

JOB SUMMARY

The Associate Quality Manager oversees Quality Assurance (QA) operations and testing for assigned team and product, ensuring software quality and
process improvement. The Associate Quality Manager is a pivotal figure in ensuring the success and quality of our products, leading a team responsible
for testing initiatives aligned with senior leadership strategies. They collaborate closely with leadership and key partners, offering valuable insights and
services to enhance product quality. With a focus on quality and continuous improvement, they oversee all aspects of test execution and reporting,
ensuring deliverables meet high standards. Their role involves creating and monitoring metrics and analyzing product quality and risks. Additionally, they
play a key role in developing their team and leadership talent, championing best practices, and driving the long-term vision for quality assurance.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

WHAT YOU BRING TO THE TABLE
• Lead a test team for a product, ensuring alignment with senior leadership initiatives and strategy across globally distributed teams.
• Collaborate with development leads and provide high-value, quality-related services to the product area.
• Oversee team test execution and reporting, ensuring the quality of all deliverables, workflows, and relationships.
• Host test closure activities, such as testware evaluation, knowledge transfer, and retrospectives.
• Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations,
and reporting on risk.
• Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced
customer experience.
• Develop training materials for the project team and lead workshops for test leadership requirements.
• Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Provide resources and assistance and
oversee adherence to the master test plan for the product.
• Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive,
positive, collaborative work culture.
• Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key
partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Experience
• Minimum 6 years of experience in Quality Assurance.
• Minimum 2 years directing the work of individual contributors and multiple levels of management and teams.
• Experience with game engines, content and asset editors, and shared technology.

Knowledge & Skills
• Bachelor's Degree in a related field preferred.
• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development
environments.
• Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer.
• Thorough understanding of Jira process for their team, able to navigate their project and enter defects with no oversight.
• Proven ability to analyze, interpret, and act on data sets and complex workflows.
• Excellent written and verbal communication, planning, organization, and time management skills.

EXTRA POINTS
• White box testing experience.
• Certifications: PMP, Scrum Master and/or Product Owner, ISTQB.
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
• High level of gaming knowledge and/or skill.
• Passion for Blizzard's line of products and services

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $65,790.00 - $121,728.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.