Santander Consumer USA

Associate, Quality Control

Santander Consumer USA • $145K — $175K *
Miami, FL 33186In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Credit Management, Internal Controls, Auditing, or Risk Management
  • Experience executing risk projects across multiple business lines and financial services
  • Strong written communication skills for documenting findings and presenting to senior management
  • Advanced understanding of regulatory environments and credit product risks
  • Good judgment in escalating issues for senior executives' attention
  • Ability to work independently and collaboratively with diverse teams
  • Strong analytical skills with proficiency in financial statements, Microsoft Office, and AI tools

Responsibilities

  • Develop, manage, and execute the CIB Credit Risk Management Quality Control programs
  • Ensure loan portfolio underwriting complies with industry practices and internal standards
  • Partner with credit professionals and risk managers on issues management
  • Provide independent challenge to business and credit teams
  • Identify credit and control weaknesses and support remediation efforts
  • Ensure compliance with internal policies and regulatory expectations
  • Collaborate with internal and external service providers on resource and schedule management

Benefits

  • Comprehensive rewards package that goes beyond salary
  • Focus on family and personal well-being
  • Supportive work environment that values employee impact and contributions
  • Commitment to a strong risk culture across all levels of the organization
Full Job Description
Associate, Quality Control

Country: United States of America

The Difference You Make:
The Associate Credit Risk Quality Control position operates within the CIB First Line of Defense to develop, manage and execute the CIB Credit Risk Management Quality Control (Credit QC) programs. The Associate position will be responsible for ensuring the loan portfolio is underwritten consistent with industry practices and conforms to all internal credit standards and procedures and all regulatory expectations. The Associate will partner with the CIB Credit Professionals, Credit Risk Managers and CIB Issues Management on issues management and remediation.

The position provides independent challenge to business and credit teams, identifies credit and control weaknesses and supports remediation efforts to ensure compliance with internal policies, regulatory expectations and industry best practices.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
  • Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required


Qualifications:
  • 5+ Years Experience in Credit Management, Internal Controls, Auditing, Risk Management or other relevant line of business - Required.
  • Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.
  • Strong written communication skills with the ability to clearly document findings and present conclusions to senior management.
  • Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
  • Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.
  • Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
  • Strong analytical skills and proficient with financial statements.
  • Excellent analytical and complex problem-solving skills. High attention to detail and commitment to accuracy.
  • Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
  • Demonstrated practical and conceptual knowledge of credit and risk analysis.
  • Solid knowledge of credit agreements and related legal documents.
  • Proficient in Microsoft Office, including Word, Excel and PowerPoint.
  • Proficient in use of Artificial Intelligence tools


Certifications:
  • Other: Completion of bank-certified course in Credit Training - Preferred.


It Would Be Nice For You To Have:
  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.


Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:
$145,000.00 USD

Maximum:

$175,000.00 USD

We Value Your Impact:

Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [redacted] to discuss your needs.

About Santander Consumer USA

Santander Consumer USA Holdings Inc. is a consumer finance company that provides auto loans and leases to customers across the United States. The company was founded in 1997 and is headquartered in Dallas, Texas. Santander Consumer USA is a subsidiary of Banco Santander, a Spanish multinational commercial bank. The company offers financing for new and used vehicles through a network of dealerships and online channels. Santander Consumer USA also provides personal loans and credit cards to its customers. The company has been recognized for its customer service and has won several awards in the auto finance industry.
Learn more about Santander Consumer USA
Size
198,204 employees
Market Cap
$49.8 billion
Industry
Net Income
$910.9 million
Founded
1997
5 Year Trend
-3.4%
Revenue
$8.1 billion
NASDAQ

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