Associate Principal, Business Development - Enterprise Technology

TELUS International

• $120K — $145K *
US-Anywhere
+ 4 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Deep experience in Modernization engagements for Fortune 500 clients, preferably from a top-tier management consulting firm.
  • Experience with IT Services, including Managed and Professional, with a focus on guiding clients through digital transformations.
  • Proven ability to manage multiple accounts and clients simultaneously with efficiency.
  • Strong capability to identify and analyze business issues for value-based decision making.
  • Proficient in scoping and planning analyses to answer critical business questions based on data.
  • Exceptional communication skills with the executive presence to influence senior stakeholders.

Responsibilities

  • Identify and target key accounts to optimize services and showcase TELUS Digital's capabilities.
  • Articulate product features effectively to implement technology solutions successfully.
  • Collaborate across teams to create executive-level proposals, pitches, and Statements of Work (SOWs) for clients.
  • Cultivate and strengthen existing C-level relationships with clients.
  • Work with delivery leadership to respond to opportunities and engage in team-selling during RFP processes.
  • Advise internal teams on industry and vendor trends to keep TELUS Digital competitive and relevant.
  • Stay updated on industry trends that influence optimization projects for clients.

Benefits

  • Work From Near (Hybrid) or Work From Anywhere (Remote) with optional travel to clients.
  • Flexibility to maintain a presence in multiple office locations.
  • Opportunities for professional growth in the digital services field.
  • Engagement with a variety of industry verticals including Telecommunications, Financial Services, Healthcare, and Consumer.
Full Job Description
Location and Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

The AssociatePrincipal, Business Development - Enterprise Technology role is responsible for leading relationships and pursuits of key strategic accounts within our Digital Services offerings: Modernization, Enterprise Applications, Cloud Engineering, Quality Assurance & Test Engineering, IT Service Desk, Managed Cloud, Infrastructure and Application Services. This role will operate across our core industry verticals such as Telecommunications, Financial Services, Healthcare, and Consumer. The Associate Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. Partnering with Business Development peers from TELUS Digital's other practice areas and Marketing leadership on a combination of product, brand, market, and sales strategies, the Associate Principal will coordinate new leads, field new business opportunities, and win new business.

Responsibilities
  • Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
  • Competently articulate product features to implement technology solutions successfully
  • Collaborate with teams across TELUS Digital to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
  • Cultivate and extend existing C-level relationships with current clients
  • Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
  • Advise TELUS Digital internal teams on industry and vendor trends to remain well-positioned to assist our clients
  • Stay abreast of industry trends and advancements in Modernization and other technologies that may impact optimization projects for clients.
  • You must have the ability to travel up to 25% for client visits, pitches, and conferences if based in one of our office locations. A higher percentage (~40%) of travel will be expected for remote team members to maintain a frequent presence in our office locations.


Qualifications
  • Deep experience in Modernization engagements for F-500 clients within a top-tier management consulting firm
  • Experience with IT Services (Managed, Professional), leading clients through digital transformations, or previous experience at an IT Services firm
  • Proven record of working across multiple accounts and clients at once
  • Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important
  • Ability to scope and plan underlying analyses that will yield critical answers to the questions at hand; can understand the required data to complete the analysis and procure it accordingly.
  • Ability to communicate effectively and succinctly and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders


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