Role descriptionJob Title: Senior Product Manager Payments
Work LocationToronto, Ontario, Canada
Job Description:We are looking for a Senior Product Manager with experience working in a fast paced client focused environment You will be working in a cross functional team of designers developers and QA to build a worldclass platform payments product focused on the B2B2C space We welcome candidates with proven experience building established fintech products specifically in payment facilitation acquiring or full stack payment solutions for platforms marketplaces
Responsibilities
- Work with various stakeholders including Product Legal Marketing Customer Support to understand and execute on the product roadmap
- Work with external partners to integrate third party services into the core platform
- Design and build platform payment solutions that create great business and cardholder experiences and solve user pains
- Gather requirements and create specifications for the engineering team
- Own the product roadmap and define and report on KPIs
- Own the product backlog and prioritize work in sprints
- Write user stories and groom them for sprint planning
- Remove roadblocks for the engineering team at a business level to help with day-to-day delivery
- Work with customer support to identify priority and resolve production issues
- Document functional nonfunctional requirements and release notes for internal external stakeholders
- Look at product analytics and user feedback to iterate upon existing features and to inform key product decisions
- Perform user research to understand cardholder behavior and pains
- Hold product demos for internal external stakeholders
Qualifications and Skills
- 8-10 years of work experience in product management
- Ability to dive into technical details as required
- Proven experience as a product manager working on mobile and web applications building and managing acquiring payment facilitation or full stack payment solutions for platforms
- Experience building in payments or at established fintech's
- Strong written and verbal communication and presentation skills with the ability to communicate with technical and nontechnical audiences
- Ability to execute high value projects while dealing with competing priorities
- Ability to think strategically and solve short term problems while continuing to focus on long term needs of the business
- Technology and design focused individual with a strong understanding of agile development processes
- Degree in engineering computer science or equivalent and product management experience