The Associate Operations Director, Clinic/Center Administration, plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Associate Director, Clinic/Center Administration requires an understanding of how organization capabilities interrelate across department(s).
The Associate Operations Director, Clinic/Center Administration develops and leads implementation for staffing plans, policies and operating procedures for the clinic and works with clinicians to ensure patient outcomes.
Location AddressConviva Senior Primary Care office located in: Broward CountyYou will report to the:Market President, Primary CareRequired Qualifications:- Daily travel to work at the Conviva Care clinics.
- Management experience in clinical care or related field, with experience in a full-risk VBC environment.
- Experience with healthcare regulations, compliance, and managed care.
- Experience with EMR systems, DataHub, NPS, and other relevant software tools.
- We consider this job patient facing and Humana includes it in its Tuberculosis (TB) screening program. We will require candidates selected for this job to screen for TB.
- Associates working in the State of Florida will need ACHA Level II Background clearance.
- Must have a valid driver's license as there will be travel between centers.
- IPAs, community organizations, and other health plan staff.
- Candidates selected for this job will require adherence to Humana's flu vaccine policy.
Other Qualifications:- Bachelor's degree or equivalent experience. Degree preferably in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare
- 5 years Management experience in clinical care or related field, with experience in a full-risk VBC environment.
- Basic knowledge of Population Health and how it comes to life in a global risk primary care environment
- Familiarity with Medicare and Risk model
- Experience managing a budget of $1M+
- Bilingual in English and Spanish
Work Hours: Monday - Friday 8:00 to 5:00Note: Daily travel to work at Broward County centers requiredUse your skills to make an impact AlertHumana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from [redacted] with instructions on how to add the information into your official application on Humana's secure website.
Interview Format - HireVueAs part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
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Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
