AbbVie

Associate Manager, Strategic Business Operations

AbbVie • $90K — $120K *
North Chicago, IL 60064In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; preference for science/business.
  • Minimum 3 years' relevant experience in business strategy and operational support.
  • Advanced knowledge of Conga, iHub, and reporting tools is a plus.
  • Strong troubleshooting and escalation skills.
  • Excellent training and onboarding capabilities.
  • Attention to detail with understanding of quality/compliance.
  • Proficient in Microsoft Excel, PowerPoint, Word, and SAP/SRM.
  • Strong written and verbal communication skills.
  • Ability to manage relationships is essential.
  • Goal-oriented with multitasking ability.
  • Demonstrates excellent organizational skills.

Responsibilities

  • Manage advanced contracting categories including training, consulting, CRO, CDA, and membership/sponsorship.
  • Lead troubleshooting and resolution for SAP/SRM issues, including invoice uploads.
  • Oversee bi-weekly invoice management and resolve related payment issues.
  • Fulfill documentation requests for POs/agreement from business owners.
  • Support onboarding and training for advanced contract types and best practices.
  • Advise on templates and centralized recordkeeping for process improvement.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan available for eligible employees.
  • Paid time off including vacation, holidays, and sick leave.
  • Eligibility for short-term incentive programs.
Full Job Description
Job Description

Purpose:

The SBO Contracting Team provides comprehensive procurement, contracting, and vendor management support across Clinical Sciences. Their work supports organizational goals such as accelerating research, reducing financial and operational risks, enabling business agility, and fostering strong stakeholder partnerships

This individual will support these goals by executing advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management in Clinical Sciences.

Role Responsibilities:
  • Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship and oversee process-specific ownership (per matrix).
  • Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, DSP requests.
  • Alternate bi-weekly invoice management, addressing related payment issues and coordinating DSP requests/reviews.
  • Fulfill PO/agreement documentation requests from business owners.
  • Support onboarding/training for advanced contract types and exception scenarios; guide team on best practices for process documentation.
  • Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.


Qualifications
  • Bachelor's Degree required; science/business preferred.
  • Minimum 3 years' relevant experience in business strategy and operational support.
  • Advanced knowledge of Conga, iHub, dashboard/reporting tools is a plus
  • Strong process troubleshooting and escalation skills.
  • Excellent training and onboarding capabilities.
  • Must have attention to detail along with an understanding of the quality/compliance environment.
  • Proficiency as a user of Microsoft Excel, Power Point, Microsoft Word, and SRM/SAP.
  • Demonstrated strong communication skills, written and verbal.
  • The ability to manage internal and external relationships is a key success factor for this position.
  • Must be goal oriented; work with minimal supervision and show ability to work on multiple tasks at the same time.
  • Demonstrate excellent organizational skills and attention to detail.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

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Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ
ABBV
* Ladders Estimates

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