Associate Manager, Sales Strategy & Operations

DoorDash

$105K — $155K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in operations, technology, banking, analytics or similar.
  • Strong cross-functional business experience and project management skills.
  • Proficient in data manipulation with Excel/Google Sheets and SQL.
  • Skilled in data visualization tools like Sigma or Tableau.
  • Willingness to adapt and take initiative as a team player.
  • Bachelor's degree or higher is required.

Responsibilities

  • Partner with post-sales SMB team to enhance growth for restaurant partners.
  • Drive operational excellence through effective reporting and data analysis.
  • Collaborate with cross-functional teams to optimize offerings for SMBs.
  • Implement structured processes to influence sales metrics.
  • Utilize AI tools to enhance efficiency within the Account Management team.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Comprehensive wellness benefits.
  • Paid time off and paid sick leave per applicable laws.
  • Medical, dental, and vision insurance.
  • 11 paid holidays.
  • Disability and basic life insurance coverage.
  • Family-forming assistance and mental health programs.
Full Job Description
About the Role

Within this job posting, we're hiring for roles on the following team(s):

Post Sales SMB Account Management:
  • As an Associate Manager of Sales Strategy & Operations at DoorDash, you will play a key role in partnering with our post sales SMB team to accelerate growth for SMB restaurants. You will focus on increasing sales productivity and refining operational processes. You will help create structured processes that influence centralized sales metrics and will work across cross-functional teams to scale our restaurant partners' businesses through sales and operational initiatives.
You're excited about this role because you'll...
  • Contribute to post-sales strategy for our top company priorities. This team sits at the nexus of both scaled initiatives and innovative bets at DoorDash focused on catapulting our restaurant partners' growth.
  • Drive operational excellence in reporting cadences, rigorous pipeline tracking, and sales productivity - leading end-to-end ideation to execution through data-driven insights.
  • Partner with our cross-functional teams to expand and elevate our offering. To retain, optimize, and grow SMBs, this role will partner closely with internal DoorDash stakeholders to ensure our GTM processes across products and initiatives is effective and efficient for sales teams.
  • Look around corners for the team. This role will be an owner in shepherding our Account Management team into the future, specifically as we use AI tooling to become more efficient.
We're excited about you because...
  • You have 5+ years of experience in operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
  • You have strong cross functional business experience, project management, and communication skills
  • You are comfortable working with large data sets + modeling in Excel / Google Sheets, proficiency in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
  • You are willing to roll up their sleeves and flex up or down as needed - "humble doer"
  • You have a Bachelor's degree or higher

Applications for this position are accepted on an ongoing basis

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400-$155,000 USD

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