About the RoleWe're looking for a detail-oriented, analytically minded Deal Desk Manager to support our Sales organization through expert CPQ quoting, process improvement, and data-driven reporting. You'll be a trusted partner to Sales, Finance, and Legal - ensuring deals are structured accurately, priced competitively, and closed efficiently.
This is a hands-on, high-visibility role for someone who thrives in a fast-paced SaaS environment and enjoys turning operational data into real business insight.
What You'll Do- CPQ Quoting: Own day-to-day configuration, pricing, and quoting via Salesforce CPQ for routine and complex deals - reviewing for accuracy, applying standard discounting, and escalating non-standard terms for approval.
- Process Improvement: Identify and help fix inefficiencies in the quote-to-cash workflow; support automation efforts and template updates; help ensure adherence to revenue recognition standards (ASC 606).
- Reporting & Analytics: Build and maintain dashboards tracking quote turnaround time, approval rates, and discount trends; deliver weekly insights to Sales leadership.
- Sales Enablement: Be a go-to resource for reps on quoting best practices and deal structuring; troubleshoot quote-to-order issues and participate in deal reviews.
- Cross-Functional Collaboration: Partner with Sales, Finance, and Legal on process changes; help train new hires on self-service CPQ tools.
- Risk Management: Flag pricing discrepancies or compliance risks and support resolution to protect margins.
What You'll Bring- 5+ years in Sales Operations, Revenue Operations, or Deal Desk, ideally with hands-on CPQ experience
- Bachelor's degree in Business, Finance, Marketing, or a related field
- Proficiency with Salesforce CPQ, Salesforce CRM, and Google Sheets
- Strong analytical and process-mapping skills
- Excellent attention to detail and proactive, clear communication
- Comfort working in a fast-paced, iterative environment
Nice to have:- Experience with SaaS pricing models (subscription, usage-based) or international deals
- Exposure to Tableau or Power BI
- Salesforce CPQ Associate certification or RevOps fundamentals training
Compensation & BenefitsThe base salary range for this role is
$125,000-$150,000, based on experience, location, and qualifications. Total compensation also includes equity and a comprehensive benefits package.
BigBenefits: - Work from home with a global remote-first community
- Global Culture Corner
- Flexible PTO and Quarterly Volunteer Days
- Equity Participation
- 100% employer-covered medical, dental, and vision options available to you
- Additional insurance benefits like pet insurance and legal assistance
- Fidelity Employer Sponsored 401K
- Paid Parental Leave
Our ValuesCare • Do • Try • Shine We care about our customers and each other. We do what it takes to make a positive impact. We try our best and don't give up. We shine - and make it our mission to stand out.
