Associate Manager, eCommerce Sales Account Management - Food

S. C. Johnson & Son

$95K — $125K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years of experience in Digital/eCommerce or Retail Media Services, or advanced degree with 3+ years of experience in the same fields.
  • Experience in Consumer-Packaged Goods Sales with a focus on digital shelf strategies.
  • Knowledge of Retail Media Networks such as Kroger Precision Marketing and Albertsons Media Collective.
  • Legal authorization to work in the United States without sponsorship.
  • Strong analytical, presentation, and communication skills.

Responsibilities

  • Identify digital opportunities and develop insights-based selling strategies.
  • Communicate actionable digital strategies that align with growth objectives.
  • Manage digital project timelines and resource allocation effectively.
  • Monitor eCommerce processes and key performance metrics continuously.
  • Support strategic planning and major product launches in the digital space.
  • Collaborate with sales leadership to provide digital insights during meetings.

Benefits

  • Comprehensive health care plans and well-being services.
  • Flexible work arrangements including remote work options after onboarding.
  • Generous maternity, paternity, and adoption leave.
  • Vacation purchase options and paid time off.
  • Access to recreation and fitness facilities.
  • 401(k) matching contributions and profit sharing.
Full Job Description
ABOUT THE ROLE

As Associate Manager, Sales Account Management - Food eCommerce, you will play a key role on a high-impact, fast-paced team reporting to a Senior Director focused on accelerating our digital business with our Top Food retail partners (Kroger, Albertsons, Meijer, Ahold Delhaize USA & Last Mile Delivery- Instacart/Uber Eats/Doordash). This role is ideal for a commercially minded professional who is passionate about winning in the digital shelf with experience in Consumer-Packaged Goods Sales and working with Retail Media Networks (Kroger Precision Marketing, Albertsons Media Collective, Meijer Media, & Ahold Delhaize USA Retail Media).
You will act as a trusted advisor to both internal teams and external partners, bringing best-in-class thinking across the Food eCommerce ecosystem. In this role, you’ll blend strategic thinking with hands-on execution developing forward-looking recommendations across Content, Search, and Retail Media, while leading cross-functional efforts to bring those strategies to life.
Success in this position requires strong collaboration across internal partners including Sales, Shopper/Customer Marketing, Brand, Category and Centers of Excellence as well as close engagement with Retailers and Agency partners. You’ll help shape how we show up digitally at Food Retailers, driving growth through data-driven insights, innovative thinking and flawless execution.

KEY RESPONSIBILITIES

  • Influence by identifying specific opportunities in the digital landscape; build compelling, best in class insights-based selling stories to drive SCJ’s digital business at Food Retailers.

  • Effectively present and communicate actionable digital strategies and solutions that support growth objectives for company, customer, and category

  • Oversee digital project timelines, deliverables, and resource allocation, ensuring all milestones are met efficiently and effectively

  • Create, maintain and continually monitor eCommerce processes & metrics internally and externally, including content, ratings and reviews, inventory, and transactability

  • Support the development of long-term strategic planning, annual operating plans, and major product launches

  • Collaborate with sales leaders to lend digital expertise to monthly meetings, and product pitches

REQUIRED EXPERIENCE YOU’LL BRING

  • Bachelor's degree with 5+ years of work experience in Digital/eCommerce or Retail Media Services or advanced degree with 3+ years of work experience in Digital/eCommerce, or Retail Media Services

  • Qualified candidates must be legally authorized to work in the United States without current or future sponsorship

PREFERRED EXPERIENCES AND SKILLS

  • Knowledge of Kroger, Meijer, Albertsons & Ahold Delhaize USA Systems along with back-end Syndication processes (Syndigo, Salsify & 1 World Sync Item Management)

  • Growth mindset; bias for action; thrive on high performing teams

  • Thorough understanding of retail eCommerce and its major arteries (assortment, pricing, placement, promotion, merchandising, retail media, content, search, and digital penetration)

  • Excellent interpersonal and communication skills

  • Strong issue resolution skills with the ability to work effectively in a deadline-driven work environment, where multitasking while maintaining quality and attention to detail are the norm

  • Experience working with Microsoft Office programs, specifically Excel, PowerPoint & PowerBI

  • Strong presentation, analytical and quantitative skills

  • Flexible and collaborative, but with complete ownership of responsibilities

  • Ability to leverage informal influence to navigate and build partnerships across business and technical teams

  • Proactive and committed to delivering results in a fast paced, demanding work environment by fostering a sense of urgency, energy, ownership, and a curiosity to search for opportunities

  • Previous experience executing strategy and direction to customers and employees

  • Demonstrate effective (internal and external) influence skills

  • Ability to motivate cross functional groups to common goals

  • Ability to adapt to changing work and customer demands

JOB REQUIREMENTS

  • Full-time onsite role at SC Johnson Kroger office, Cincinnati, Ohio

  • 15% travel

  • Office work environment: Remote work available once a week for eligible employees after 90-day onboarding period

  • This position is not eligible for relocation assistance

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed
to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 95,753.00 USD - 125,675.00 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we’re proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.

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