Stryker Corporation

Associate Manager, Business Applications (Remote)

Stryker Corporation$102K — $171K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 6+ years supporting Salesforce or enterprise CRM platforms
  • Experience in incident management and system enhancements
  • Preferred: 2+ years of team leadership experience
  • Preferred: Experience in the medical-technology (med-tech) sector
  • Preferred: CRM experience in healthcare with integrated mobile applications
  • Salesforce or related platform certification favored

Responsibilities

  • Lead and develop a team of Business and Platform Analysts
  • Manage end-to-end incident response as escalation lead
  • Oversee user acceptance testing (UAT) including test script creation
  • Troubleshoot complex issues across various systems
  • Prioritize and execute tasks related to incidents and support
  • Participate in on-call rotation for service restoration
  • Maintain and improve documentation and standard operating procedures
  • Identify and implement process improvements for efficiency

Benefits

  • Remote work flexibility
  • Opportunity to make a measurable impact in a fast-paced environment
  • Engagement with critical platforms and integrations
  • Chance to enhance leadership skills through team development
  • On-call rotation provides exposure to high-impact scenarios
  • Access to a well-defined support structure for escalations
Full Job Description
Work Flexibility: Remote

As an Associate Manager Business Applications, you will drive the systems (Salesforce) that power commercial success. In this role, you will lead and contribute to critical platforms and integrations that keep teams connected and performing at their best. If you enjoy balancing hands-on technical execution with team leadership, this is your opportunity to make a measurable impact in a fast-paced, enterprise environment.

What You Will Do
  • Lead, coach, and develop a team of Business and Platform Analysts, setting clear priorities, workload distribution, and delivery expectations
  • Manage end-to-end incident response by serving as escalation lead, resolving high-impact production issues within defined service levels
  • Execute and oversee user acceptance testing (UAT), including test script creation, defect tracking, and release validation
  • Troubleshoot and resolve complex issues across Salesforce, mobile applications, CPQ systems, and integrations
  • Prioritize and execute work across incidents, enhancements, administrative tasks, and production support to meet delivery timelines
  • Participate in on-call rotation to restore service during critical incidents and ensure continuity of operations
  • Maintain and improve documentation, standard operating procedures, and knowledge base to support consistent delivery
  • Identify and implement process improvements that increase delivery efficiency, release quality, and operational predictability


What You Will Need

Required
  • Bachelor's degree
  • Minimum 6 years of experience supporting Salesforce or enterprise CRM platforms
  • Experience in incident management, system enhancements, and release cycles in enterprise applications

Preferred
  • Minimum 2 years of people management or team leadership experience
  • Experience working within the medical-technology (med-tech) space
  • Experience supporting healthcare CRM and integrated to mobile applications, such as CPQ, SAP or ServiceMax
  • Experience working in large, matrixed, or regulated enterprise environments
  • Salesforce or related platform certification


United States of America Pay Ranges:
  • USN: $102,600 - $171,000 USD Annual
  • US5: $107,700 - $179,600 USD Annual
  • US10: $112,900 - $188,100 USD Annual
  • US15: $118,000 - $196,600 USD Annual
  • US20: $123,100 - $205,200 USD Annual
  • US30: $133,400 - $222,300 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

At Stryker, we believe in turning the challenges of today into the breakthroughs of tomorrow. Join us in our mission to improve healthcare around the world.
Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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