ASSOCIATE MANAGEMENT ANALYST (PROVISIONAL) (BMHA)

City of Buffalo, NY

$98K — $109K *
Perry, NY 14530In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelors or Associates Degree in Public/Business Administration or related field
  • 7-9 years of responsible experience in management research
  • Proven analytical judgment and ability to evaluate data
  • Solid understanding of municipal management principles
  • Current New York State Drivers License required

Responsibilities

  • Develop and implement systems to improve service efficiency
  • Establish performance standards and productivity guidelines
  • Conduct studies and surveys on departmental operations
  • Monitor contractor performance for quality and timeliness
  • Prepare departmental budgets and financial reports

Benefits

  • Medical and vision insurance
  • Dental and life insurance options
  • New York State Retirement System
  • Deferred compensation plan
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Liberal holidays and vacation
  • Growth opportunities and steady earnings potential
Full Job Description
Salary : $98,111.00 - $109,012.00 Annually
Location : BMHA 300 Perry Street, NY
Job Type: Full-Time
Job Number: POSTING
Department: BMHA
Opening Date: 08/10/2026
Closing Date: 8/21/2026 11:59 PM Eastern
Fee: $0.00

RESIDENCE: Residence is a requirement for all positions. In the absence of clear and convincing evidence to the contrary, an applicant shall be deemed a non-resident if he/she cannot show ninety (90) days of continuous and uninterrupted residence in the City of Buffalo prior to filing application. THIS DOES NOT APPLY TO ANYONE APPLYING FOR THE BUFFALO POLICE ENTRY LEVEL EXAMINATION. NO RESIDENCY REQUIREMENT-SUMMER LIFEGUARDS: Due to the nationwide lifeguard shortage, residency is NOT a requirement for the seasonal lifeguard position in the City of Buffalo. Applicants from any nearby municipality are encouraged to apply.

PLEASE TAKE NOTICE THAT THE ORDINANCES OF THE CITY OF BUFFALO MANDATE CONTINUOUS RESIDENCY IN THE CITY DURING YOUR EMPLOYMENT, EXCEPT FOR POSITIONS SPECIFICALLY EXEMPT UNDER STATE LAW.

FEE: WHERE INDICATED, A NON-REFUNDABLE APPLICATION PROCESSING FEE MUST ACCOMPANY YOUR APPLICATION VIA CHECK, CASH OR MONEY ORDER (If using check for payment, your check must clear to complete processing.)

Check with Civil Service office for fee waiver info.
Distinguishing Features of the Class

An incumbent to a position in this class has ultimate responsibility for the design and operation of a management information and reporting systems for productivity analysis, sets goals and performance standards and monitors same. The incumbent must possess a high degree of analytical judgment in evaluating and analyzing findings and submitting recommendations. This position, at times, can be considered "an Assistant Director" level position where it would require a high degree of independent resourcefulness and imagination in the management of a division. Immediate supervision is exercised over clerical and other subordinate employees. However, while performing the duties of this position, an incumbent may be required to supervise maintenance personnel at the supervisory level in conjunction with staff utilization and analysis procedures for flow of work. At no time would the Associate Management Analyst supervise tradesmen, laborers or other maintenance personnel. Supervision is received from a higher ranking official of the department or division where employed.
Examples of work (Illustration Only)

TYPICAL WORK ACTIVITIES
Develops, plans and implements systems to improve efficiency for services to be rendered;
-establishes guidelines for reviewing productivity and setting performance standards;
Formulates policies and implements changes concerning operating procedures;
Conducts studies and surveys on procedures, systems and departmental organizations;
-performs measurements of work productions, staff utilization and analysis procedures for flow of work;
Develops systems and formulates policies to manage the letting of contracts;
-oversees the quality and timely performance of contractors;
-may develop contract specifications or provide input into the development of contracts;
Establishes work procedures and guidelines for performance standards and relating reporting systems;
-develops flow chart of work requests;
-schedules work assignments;
-reviews documentations produced from reporting systems;
Develops systems for and monitors fiscal expenditures including overtime lines, contract costs and work schedule and purchases;
May develop systems for inventory control;
Assists in preparation of departmental/division budget;
Prepares and submits reports on findings and justifies recommendations;
Performs related work as required.
Minimum Qualifications

PROMOTIONAL,
Continuous and permanent status as a Management Analyst or Senior Management Analyst in any city,
department for one year.
OPEN COMPETITIVE,
(A) Bachelors Degree from an accredited college or university and seven years of full-time responsible experience in the field of public or business administration where work experience includes research in management or operating procedures (see typical work activities);
OR,
(B) Associates Degree from an accredited college, or university and nine years of full-time responsible experience in the field of public or business administration where work experience includes research in management or operating procedures (see typical work activities);
OR,
(C) an equivalent combination as defined within the limits of (A) and (B),
SPECIAL REQUIREMENT: Possession of a current New York State Drivers License at time of, appointment and maintained during length of employment.

*Applicants must consent to screening requirements of the New York State License Event Notification Service (LENS). This provision is in accordance with Title 49, Code of Federal Regulations, Section 382.703(a) and cannot be performed without the consent of the applicant.
Additional Information

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS,
Considerable knowledge of the principles, methods and techniques of management analysis, productivity analysis and data collection;
Thorough knowledge of the fundamental theories, techniques and practices of management as related to municipal government;
Ability to collect, analyze and evaluate data in both qualitative and quantitative techniques;
Administrative supervision;
Ability to observe, recognize and distinguish pertinent details;
Ability to present data, reports and comments both orally and in writing;
Ability to get along well with others;
Physical condition commensurate with the demands of the position.
The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day.

Our offerings include:

-Medical and vision, Dental, Life Insurance (basic) and (supplemental)

-New York State Retirement System

-Deferred Compensation Plan

-Employee Assistance Program for employee/family members

-Flexible Spending Accounts

-Liberal holidays & vacation

-Growth Opportunities and Steady earnings potential

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