Position SummaryThe Associate IAM & Information Security Engineer will assist in the design, configuration, implementation, and maintenance of the organization's Identity and Access Management (IAM) systems, with a primary focus on Okta and Keycloak. This role will support the security, reliability, and compliance of IAM solutions in alignment with regulatory standards such as SOX, SOC 2, HIPAA, and GDPR. The Junior IAM Engineer will handle operational tasks, including managing tickets in ServiceNow, while collaborating with cross-functional teams to address business requirements. This position offers significant growth potential for those seeking to expand their skills in IAM engineering and security operations.
Job Responsibilities- Assist in configuring and maintaining IAM systems (primarily Okta) to ensure security, compliance, and reliability.
- Develop and implement IAM workflows, including provisioning, de-provisioning, and the Joiner, Mover, Leaver (JML) process.
- Support new application integrations, configuring SSO, MFA, and access management features.
- Manage IAM-related tasks and incidents in ServiceNow, including provisioning and access management requests, ensuring SLA compliance.
- Monitor IAM system health, troubleshoot issues, and collaborate with the information security team to resolve incidents and security alerts.
- Contribute to access certification campaigns, compliance checks, and audit preparations to support regulatory requirements.
- Identify opportunities to streamline IAM workflows and enhance efficiency through process improvements.
- Develop basic scripts (e.g., PowerShell, JavaScript, Python, etc.) to automate routine tasks and reduce manual efforts.
- Document IAM procedures, policies, and updates to reflect system changes and ensure alignment with security best practices.
- Assist in risk assessments and support the implementation of security controls in alignment with Zero Trust principles.
- Participate in incident response efforts and collaborate on mitigation strategies to address IAM-related security incidents.
- Work with HR, IT, and other departments to ensure accurate and compliant access provisioning, including Privileged Access Management (PAM).
- Engage in training, mentorship, and continuous learning to expand IAM knowledge, with opportunities to pursue relevant certifications.
Required Qualifications- 1+ years of hands-on experience in Identity & Access Management (IAM), with at least 1 year specifically using Okta.
- Familiarity with IAM protocols (e.g., SCIM, SAML, OpenID, OAuth) and Okta-specific features such as SSO, MFA, and lifecycle management.
- Experience with operational IAM tasks, including ticket management in ServiceNow or similar systems.
- Strong analytical and problem-solving skills, with the ability to troubleshoot IAM-related issues.
- Effective communication skills for working with cross-functional teams and non-technical stakeholders.
Preferred Qualifications- Bachelor's degree in computer science, Information Systems, Cybersecurity, or a related field.
- ITIL certification or relevant training.
- Experience with scripting (e.g., PowerShell, JavaScript, Python, etc.) and IAM automation.
- Relevant certifications, such as Okta Certified Professional or Okta Certified Administrator.
- Familiarity with cloud IAM (e.g., AWS IAM, Azure AD) and knowledge of security frameworks (NIST, ISO 27001).
- Experience working in regulated industries (e.g., healthcare, finance).
Training- All job-specific, safety, and compliance training will be assigned based on the job functions associated with this role.
Physical Demands- Ability to sit, stand, and work at a computer for extended periods.
- Willingness to participate in on-call rotations or work extended hours during critical incidents.
Other- Participation in an on-call rotation for IAM support may be required.
- Other duties as assigned.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
