Flagstar Bank

Associate Group Director

Flagstar Bank • $128K — $223K *
New York, NY 10025In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • College, Vocational, or Associates Degree preferred; equivalent experience accepted
  • 6+ years of experience in banking focused on relationship management and business development
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Undergraduate degree in Accounting, Economics, Finance, or Business Management preferred
  • Credit training is a plus

Responsibilities

  • Assist in developing opportunities with targeted Commercial and High Net Worth prospects
  • Regularly meet with top clients to assess their financial needs and ensure satisfaction
  • Make independent decisions regarding customer matters and escalate when necessary
  • Manage staff performance evaluations, training, and compliance adherence
  • Achieve assigned growth targets and ensure team compliance with banking regulations
  • Perform special projects and additional duties as needed
  • Open and service accounts in line with regulatory policies

Benefits

  • Professional development and training opportunities
  • Comprehensive compliance training
  • Potential for career advancement within the organization
  • Supportive work environment fostering client relationship growth
  • Engagement in high-level client management and business development
Full Job Description
Position Title
Associate Group Director

Location
New York, NY 10018

Job Summary
The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.

Job Responsibilities:

JOB RESPONSIBILITIES

New Client Acquisition
  • Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank's risk protocol and framework


Client Management
  • Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers' financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one's authority. Escalates matters to Senior Management that are outside the authority of the role. Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate. Responsible for ensuring team members are operating within the bank's risk protocol and framework.


People Management / Leadership
  • As applicable, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring staff comply with compliance & 1LoD requirements.
  • Opens and services accounts in accordance with policies, ensures compliance with bank secrecy act, and other regulatory function.
  • Uses independent judgement and discretion to make decisions.
  • Responsible for achieving growth targets as assigned by the manager.


ADDITIONAL ACCOUNTABILITIES
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.


JOB REQUIREMENTS

Required Qualifications:
  • Education level preferred: College, Vocational or Associates Degree (2 years or equivalent)
  • Minimum experience required: 6+ Years in banking with a focus on relationship management & business development.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)


Preferred Qualifications:
  • Education level required: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
  • Credit Training


Job Competencies:
  • Strong knowledge of financial products/services, including lending and cash management
  • Sales & Relationship Management
  • Customer Service
  • Communications
  • Organizational Skills
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
  • Local travel to visit clients and prospects required.
  • Ability to make independent decisions balancing risk
  • Physical demands (ADA): No unusual physical exertion is involved.

Pay Range
$128,775.00 - $223,210.00

About Flagstar Bank

Flagstar Bank is a bank headquartered in Troy, Michigan. It is the primary subsidiary of Flagstar Bancorp, Inc., a bank holding company. It is one of the largest residential mortgage servicers and is on the list of largest banks in the United States. Flagstar Bank operates branches in Michigan, Indiana, California, Wisconsin, and Ohio. Flagstar Bank was founded in 1987 as a federal savings bank. In 1993, it became a federal savings bank and changed its name to Flagstar Bank. The bank offers a range of banking and lending products to consumers, small businesses, and commercial clients. Flagstar Bancorp, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol FBC.
Learn more about Flagstar Bank
Size
496 employees
Market Cap
$207.6 million
Industry
Finance & Insurance
Net Income
$83.2 million
Founded
1987
5 Year Trend
+14.2%
NASDAQ
BDGE
* Ladders Estimates

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