Get to know the roleJob Title: Associate Event Operations Manager
Job Summary: Reporting to the Manager, Convention Operations, this role supports the success of internal and external stakeholders at global events
FLSA Classification (US Only): Exempt
People Manager: No
What you'll do- Serve as the main point-of-contact for teams within TPCi who need to have a presence at our events.
- Gather, track, and communicate onsite needs including but not limited to badges and credentialing, catering, furniture, A/V, and tech equipment accurately and on-time. Ensure all needs are accounted for onsite.
- Liaise with the President's office to arrange onsite needs for local and international executives.
- Develop the catering plan for each event (feeding 1500+ people) and be the onsite POC for staff F&B.
- Manage the onsite Show Management Office, including tracking inventory of radios, keys, etc. and acquiring needed supplies.
- Manage merchant/exhibitor presence at TPCi events, end-to-end from application through execution.
- Global travel to 4 events per year plus site visits as needed.
What you'll bring- 3-5 years experience in planning events of 10,000+ attendees.
- Experience building relationships across all levels of an organization.
- Experience providing executive-level support with professionalism, discretion, and strong attention to detail.
- Ability to multitask and proactively manage assigned projects across quarterly global events with minimal supervision.
- Ability to communicate respectfully, clearly, and accurately at all times.
- Ability to work under pressure and under challenging timelines.
- Expert-level skills in Microsoft Excel, utilizing formulas, pivot tables, and advanced tools to solve complex data challenges.
- Experience with, or a desire to learn, AutoCAD.
Base Salary Range: For this role, new hires generally start between $86,000.00 - $102,000.00 per year. The full range is $86,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely.
#LI-PS #LI-Hybrid
How you'll be successful- Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
- Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals.
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect - An innovative culture driven by impact, delivering meaningful outcomes.
- Company events that celebrate the spirit of Pokémon.
- Competitive cash-based compensation programs.
- 100% employer-paid healthcare premiums for you.
- Generous paid family leave.
- Employer-paid life insurance.
- Employer-paid long and short-term income protection insurance.
- US Employees: 401k Employer Matching.
- UK/IRE/MX Employees: Pension Employer Contributions.
- Fitness reimbursement.
- Commuter benefit.
- LinkedIn learning.
- Comprehensive relocation package for certain roles.
- Hybrid work environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
