What can you expect from this position?Reporting to the Director, Transformation Strategy, the Associate Director will play a key role in advancing Toronto Pearson's transformation into one of the most modern, sustainable, and passenger-focused airports in the world. As part of the Transformation Office, this role provides strategic insight and analytical leadership to evaluate business cases, conduct options analyses, and deliver data-driven recommendations that shape enterprise-wide initiatives. Acting as a trusted advisor to senior leaders and cross-functional teams, the Associate Director will translate complex analysis into clear insights and compelling stories that drive high-impact decisions and meaningful change.
As an Associate Director, Transformation Strategy, you will:- Translate high-level strategic goals into clear, actionable initiatives that advance Toronto Pearson's transformation.
- Integrate & orchestrate a program of initiatives - working with business sponsors, project managers, and SMEs - from initial planning & scoping and target & metric definition through delivery
- Build compelling business cases, including cost-benefit analysis, risk assessments, options analysis, and scenario planning, to guide decision-making.
- Partner directly with executives and senior leaders to align initiatives with organizational priorities and long-term vision.
- Synthesize program progress and qualitative & quantitative insights into clear recommendations and compelling presentations for senior leadership.
- Lead high-impact, cross-functional projects from scoping & planning to implementation, ensuring measurable outcomes and realized benefits.
- Provide coaching and mentorship to project team members to elevate analytical, presentation, and problem-solving skills.
- Engage executives and stakeholders regularly on project progress, success metrics, and value delivered.
- Facilitate workshops, brainstorming sessions, and leadership discussions to shape strategy and drive alignment.
- Build strong partnerships across departments, supporting change management, communication, and stakeholder engagement to ensure adoption of transformation initiatives.
This is the role for you, if you have: - 5+ years of experience in strategy, business analysis, and business improvement that encompasses all aspects of org/people, policy, process, technology and analytics.
- 3+ years working for a major consulting firm or in-house project delivery/transformation office.
- Demonstrated experience in managing multiple complex stakeholders, developing tailored approaches based on specific stakeholder needs and awareness, and framing progress and actions in clear presentations.
- Excellent organizational and orchestration skills to ensure every meeting has clear objectives, all stakeholders are engaged, and prep activities are conducted proactively & effectively.
- A strong consulting-style, problem-solving and 'get it done' mindset.
- Proven experience leading projects, influencing stakeholders at all levels (incl. senior leaders/executives), and driving transformational change in fast-paced environments.
- Exceptional communication and presentation skills with front-line teams and executives, with creativity, initiative, and personal drive to turn abstract ideas and complex information into actionable strategies and compelling narratives.
- Bachelor's degree in business administration, engineering, operations management, or a related field.
- Interest in aviation and/or experience in the travel/transportation sectors is considered an asset.
- Ability to obtain and retain Transportation Security Clearance.
This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.
