Associate Director, Technical WritingAbout The Role:
Overview: PubMatic is a digital advertising technology company that empowers premium app developers and publishers to maximize their programmatic advertising revenue. We are seeking an experienced Associate Director of Technical Writing to join our team in New York. This position will lead the technical writing team and work cross-functionally with product management, engineering, and customer success teams to develop high-quality developer documentation and product user guides.
What You'll Do: - Lead the development and execution of content and documentation strategy, ensuring alignment with product and business goals
- Manage and lead a team of technical writers, providing guidance and support for the creation of high-quality technical documentation, including product guides, API documentation, and SDK developer guides.
- Collaborate with cross-functional teams to identify documentation needs and requirements for new and existing products and work closely with product management and engineering teams to ensure documentation accuracy and completeness.
- Develop and maintain documentation processes, tools, and standards to ensure consistency and quality of technical documentation across all products.
- Plan and prioritize documentation projects, ensuring that documentation is delivered on time and within scope.
- Manage our online documentation platform.
- Continuously improve documentation processes and standards based on feedback from internal stakeholders and external customers.
- Leverage AI to scale efficiency and quality
Who You Are: - 7+ years of experience in technical writing, with at least 3 years in a management role.
- Proven track record of managing technical writing teams and delivering high-quality documentation.
- Strong technical writing skills with experience writing user guides, online help, release notes, and other technical documentation.
- Ability to communicate complex technical concepts to non-technical audiences.
- Experience working with cross-functional teams, including product management and engineering.
- Familiarity with industry-standard documentation tools and platforms.
- Experience with Agile development methodologies and tools.
- Excellent project management and prioritization skills.
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience)
Nice-to-Have - Experience in AdTech, MarTech, or enterprise SaaS environments.
- Knowledge of HTML, CSS, JavaScript, or scripting languages to support developer-focused documentation.
- Familiarity with AI-driven documentation tools and automation.
Compensation And Benefits: Base + Bonus Compensation Range: $190,000 - $230,000
Additional InformationReturn to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days "in office" and 2 days "working remotely") that is intended to maximize collaboration, innovation, and productivity among teams and across functions.
Benefits: Our benefits package includes the best of what leading organizations provide, including paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US, reimbursement for mobile, fully stocked pantries, as well as in-office catered lunches 5 days per week.
