TD Bank

Associate Director, TD Innovation Partners

TD Bank$91K — $136K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate/Graduate degree in finance, business, or a related field.
  • 7+ years of relevant experience in commercial banking or credit management.
  • Expert knowledge of credit management practices and principles.
  • Strong relationship management and sales skills.
  • Ability to analyze complex financial statements and market trends.

Responsibilities

  • Deliver exceptional customer service and continuously improve the customer experience.
  • Manage relationships for an assigned portfolio of clients and respond to their unique needs.
  • Develop and implement sales strategies to attract and retain customers and business opportunities.
  • Negotiate profit-maximizing agreements while assessing risk profiles of clients.
  • Oversee account management ensuring compliance with guidelines and monitoring risk.

Benefits

  • Opportunities for professional growth and skill development.
  • Positive work environment promoting service, quality, and innovation.
  • Access to mentorship and knowledge transfer within the team.
  • Participation in networking events to enhance brand visibility.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Credit Management

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Innovation Partners (TDIP) is a new full-service technology banking team providing bespoke, high-touch banking and financial services to address the unique challenges, opportunities and needs of technology entrepreneurs from ideation to IPO and beyond. This includes banking and lending products, principal investments, and private banking solutions.

The team collaborates with the most innovative technology and venture-backed companies across Canada from the earliest stage to those that later stage and publicly traded, leveraging their industry knowledge and extensive deal structuring experience to offer a full suite of customized credit and cash management solutions to meet the complex needs of our clients.

This is an exciting opportunity within the CNA group focusing specifically on the innovation ecosystem. You'll mentor with a team of experts responsible for providing financial solutions for clients with complex and diverse credit requirements.

CUSTOMER:
  • Continually deliver exceptional customer service at every interaction and exe cute on plans to continuously improve the customer experience.
  • Lead all aspects of relationship management for an assigned portfolio.
  • Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions.
  • Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets.
  • Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer.
  • Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors.
  • Develop and maintain centre of influence strategies and relationships.
  • Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs.
  • Enhance TDBG brand by participating in networking events.


SHAREHOLDER:
  • Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer.
  • Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
  • Promote and offer full suite of products, sales, services, and banking capabilities.
  • Meet or exceed business targets.
  • Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
  • Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.
  • Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
  • Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank.
  • Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals.
  • Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.
  • Ensure compliance with regulatory and operational risk requirements.
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.
  • Develop a productive relationship with external partners as means to identify new business opportunities.


EMPLOYEE /TEAM:
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues.
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
  • Provide mentorship by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally


BREADTH & DEPTH:
  • Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
  • Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit, and credit complexity requirements.
  • Interpret and analyze customer financial statements with deep expert level credit acumen.
  • Identifies referral opportunities across business lines and segments.
  • Anticipates, identifies, and interprets market trends, and applies this knowledge to serve the customers.
  • Solves problems of moderate to high complexity and recommend new product and service solutions.
  • Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods, and operating standards to drive business performance.
  • Works autonomously as the 'lead' and coaches and guides members within area of expertise
  • Executes and may support others in complex account management processes - structures customized solutions and advice.
  • Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels.
  • Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit.
  • Generally, reports to the Senior Manager Commercial Sales


EXPERIENCE & EDUCATION:
  • Undergraduate/Graduate degree and/or
  • 7+ years of relevant experience


#LI-Commercial

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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