AT&T

Associate Director-Sales

AT&T$77K — $116K *
Mesa, AZ 85204In-Person
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (BS/BA) preferred.
  • 8+ years of related sales experience required.
  • Strong knowledge of product and pricing strategies.
  • Demonstrated leadership skills in a sales environment.
  • Proven ability to analyze data for strategic decision making.

Responsibilities

  • Lead a consumer tele sales organization to enhance customer experience and motivate staff.
  • Analyze data to create and implement revenue-boosting strategies.
  • Manage daily operations of call centers and vendor partnerships to meet revenue goals.
  • Implement innovative policies for technology and workforce management.
  • Collaborate across business units for strategic alignment and change management.

Benefits

  • Comprehensive Medical/Dental/Vision coverage
  • 401(k) plan with employer match
  • Tuition reimbursement program
  • Generous Paid Time Off (at least 23 days vacation + 9 holidays)
  • Paid Parental and Caregiver Leave
  • Supplemental sick leave options available
  • Adoption reimbursement assistance
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Employee assistance programs and wellness offerings
  • Discounts on AT&T services and products
Full Job Description
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

As an Associate Director-Sales Loyalty position your tasks may include, but are not limited to, the following:

  • Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies.
  • Leads the team to manage average sales quota or territory.
  • May have consumer or mid-size to large, complex business to business sales.
  • Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems.
  • Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
  • If the sales career path includes multiple positions at the S03 level, the more senior role entails higher sales targets, broader scope, and greater complexity.


Compensation Offered:

Our Associate Director-Sales Loyalty earns between $77,400 - $116,200 + $40,000 Target incentive. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Key Responsibilities:
Leadership and Customer Experience: Lead a consumer tele sales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships

Supervisor Role:
  • Yes


Education:
  • Bachelor's degree (BS/BA) desired.


Experience:
  • 8+ years of related sales experience.


Job Contribution:
  • Proven Leadership and Customer Experience,
  • Operational Management,


Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone


If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!

Weekly Hours:
40

Time Type:
Regular

Location:
Mesa, Arizona

Salary Range:
$77,400.00 - $116,200.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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