Tiger Analytics

Associate Director- Product Manager (Retail)

Tiger Analytics$120K — $145K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of Technical Program Management experience leading tech programs
  • Proven experience with GCP-based modernization initiatives
  • Strong practical background in Tech Ops and infrastructure delivery
  • Advanced proficiency in program governance and RAID management
  • Direct experience with financial management aligned with Annual Operating Plans
  • Demonstrated ability in managing relationships with C-suite stakeholders
  • Proven track record managing multi-vendor environments and teams
  • Advocate for Agile methodologies with practical implementation experience
  • Deep experience with project management tools such as Jira, Confluence, and Smartsheet
  • Proficiency in AI productivity tools like Claude or ChatGPT

Responsibilities

  • Lead complex technology modernization programs from strategy to execution
  • Drive cloud modernization initiatives using Google Cloud Platform (GCP)
  • Oversee technical operations and ensure scalable architecture
  • Implement program governance frameworks and maintain operational metrics
  • Manage RAID logs proactively to mitigate risks to program timelines
  • Control program budgets with accurate forecasting and cost tracking
  • Engage with C-suite executives for strategic decision-making
  • Coordinating deliverables across internal teams and vendor partners
  • Champion Agile methodologies and drive continuous improvement in delivery

Benefits

  • Significant career development opportunities as the company expands
  • Unique chance to work in a fast-growing, entrepreneurial environment
  • High degree of individual responsibility and impact in role
Full Job Description
We are seeking a seasoned Senior Technical Program Manager (TPM) to lead complex, large-scale technology modernization programs from inception through delivery. In this role, you will drive GCP-based modernization initiatives across data, AI/ML, and infrastructure workstreams while bridging the gap between Tech Ops, software engineering, business leaders, and external vendor partners.

The ideal candidate combines deep hands-on expertise in technical program governance, financial management, and Agile methodologies with a forward-thinking mindset-actively leveraging modern AI tools to maximize efficiency and program velocity.

Key Responsibilities
Program Leadership & Modernization Delivery
  • End-to-End Program Ownership: Lead complex, large-scale technology initiatives from initial strategy and scoping through execution, deployment, and post-implementation review.
  • GCP Modernization: Support cloud modernization programs, driving alignment across Google Cloud Platform (GCP) workstreams involving infrastructure, data engineering, and AI/ML capabilities.
  • Tech Ops Management: Oversee infrastructure operations, platform provisioning, and IT operations delivery to ensure resilient, scalable architecture.
Governance, Risk & Financial Management
  • Program Governance: Design, implement, and maintain robust program governance frameworks, clear operational metrics, and executive status reporting.
  • RAID Management: Actively manage Risks, Assumptions, Issues, and Dependencies (RAID) logs; proactively mitigate risks before they impact delivery timelines or quality.
  • Financial & AOP Tracking: Manage program budgets, aligned with Annual Operating Plans (AOP). Execute accurate project forecasting, cost tracking, and resource actualization.
Stakeholder Engagement & Partner Management
  • Executive Facilitation: Partner closely with key stakeholders up to the C-suite level to report progress, manage expectations, and facilitate strategic decision-making.
  • Vendor & Cross-Functional Coordination: Manage integrated delivery plans across internal cross-functional teams and external vendor partners.
Delivery Practices & Tooling
  • Agile Advocacy: Champion Agile principles across multiple technical teams, facilitating standard ceremonies and driving continuous improvement in delivery metrics.
  • Tooling & AI Integration: Utilize enterprise program management tools (Jira, Confluence, Smartsheet) and integrate advanced AI capabilities (such as Claude or equivalent tools) to streamline reporting, documentation, and program workflows.

Requirements
  • Experience:7+ years of Technical Program Management experience driving complex, large-scale tech programs to successful execution.
  • Cloud & Modernization: Proven experience leading GCP-based modernization efforts covering data, AI/ML, or core cloud infrastructure workstreams.
  • Tech Ops Focus: Strong practical background in Tech Ops, including infrastructure operations, platform provisioning, and IT operations delivery.
  • Governance Expertise: Advanced proficiency in RAID management, establishing program governance, and delivering executive-ready presentations.
  • Financial Acumen: Direct experience with program financial management, AOP alignment, project forecasting, and resource actualization.
  • Stakeholder Leadership: Demonstrated ability to manage relationships and facilitate decision-making with C-suite and executive leadership.
  • Vendor Management: Proven track record managing multi-vendor environments and cross-functional teams with competing priorities.
  • Agile Expertise: Strong advocate for Agile methodologies with hands-on practice guiding multiple technical teams in iterative software delivery.
  • Tooling Proficiency:
    • Deep experience with Jira, Confluence, Smartsheet, or equivalent project management software.
    • Proficiency in using AI Productivity Tools (e.g., Claude, ChatGPT, or equivalent LLM platforms) for program management tasks.
Preferred Qualifications
  • PMP, PgMP, PMI-ACP, or Certified ScrumMaster (CSM) certification.
  • Google Cloud Platform (GCP) Cloud Architect or Technical Lead certifications.
  • Background in software engineering, DevOps, or system architecture prior to transitioning into program management.

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

About Tiger Analytics

Tiger Analytics is a consulting firm that provides data analytics consulting services to businesses. The company specializes in data science, machine learning, and artificial intelligence. Tiger Analytics helps businesses to leverage data to make better decisions, improve operations, and drive growth. The company has worked with clients in a variety of industries, including healthcare, retail, finance, and technology.
Learn more about Tiger Analytics
Size
500 employees
Industry
Net Income
$1 million
Founded
2011
5 Year Trend
+50%
Revenue
$10 million

Similar Jobs

More Jobs at Tiger Analytics

More Retail & Consumer Goods Jobs

Find similar Associate Director- Product Manager (Retail) jobs: