Chewy

Associate Director, Product Management

Chewy$166K — $265K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in product management or technical roles within analytical, data-driven, or retail environments.
  • 3+ years collaborating with data science and machine learning teams on technical products.
  • Experience managing complex product roadmaps across cross-functional teams and capabilities.
  • Strong business understanding connecting pricing, customer experience, and operational execution.
  • Ability to distill ambiguous business challenges into actionable product plans and metrics.

Responsibilities

  • Own and refine the product roadmap for Pricing Data Science and AI initiatives.
  • Translate pricing strategy and business opportunities into detailed product requirements.
  • Collaborate with cross-functional teams to develop scalable pricing capabilities.
  • Lead planning for pricing optimization and AI-enabled workflows.
  • Promote usage of AI-driven pricing tools and automated insights.
  • Establish frameworks for prioritizing product initiatives based on multiple factors.
  • Prepare comprehensive roadmap updates and product narratives for leadership discussions.

Benefits

  • Comprehensive health insurance including medical, dental, and vision coverage.
  • Unlimited PTO with manager approval and six paid holidays annually.
  • Flexible spending accounts and telemedicine services available.
  • Financial wellness perks such as a 401k plan and equity grants.
  • Employee assistance programs and discounts on pet adoption and products.
Full Job Description
Job Description:

Our Opportunity

Chewy is hiring an Associate Director, Product Management - Pricing Data Science & AI, to help shape and scale advanced pricing capabilities across Chewy. This is an individual contributor role reporting to the Director of Pricing.

The Pricing team sits within Chewy's Retail organization and is responsible for building pricing capabilities that help deliver competitive value for customers while supporting sustainable business growth. In this role, you will own the product roadmap for Pricing Data Science, Machine Learning, and AI-enabled pricing capabilities, partnering closely with Data Science, Data Engineering, Analytics, Product/Technology, Merchandising, and Pricing teams to translate complex pricing and business opportunities into scalable products, decision-support tools, and operating mechanisms.

Success in this role will be measured by the candidate's ability to deliver a clear, prioritized roadmap; improve adoption of pricing tools and insights; accelerate decision-making for business partners; and help scale pricing capabilities that improve customer, operational, and financial outcomes. While deep subject matter expertise in every pricing, ML, or AI domain is not required, the ability to partner effectively with research scientists, data scientists, ML engineers, and business stakeholders is critical.

The ideal candidate is a strong product leader with a customer-first mindset, deep analytical judgment, technical fluency, and the ability to simplify complex pricing, ML, and AI concepts for both business and technical audiences.

What You'll Do
  • Own and evolve the Pricing Data Science and AI product roadmap, including annual and quarterly planning, prioritization, and roadmap reviews.
  • Translate pricing strategy, customer needs, and business opportunities into clear product requirements, success measures, milestones, and delivery plans.
  • Partner with Data Science, ML and Data Engineering, Analytics, Product/Technology, Merchandising, and Pricing teams to develop and scale pricing capabilities.
  • Lead product planning for capabilities such as pricing optimization, competitive matching, price elasticity forecasting, decision support, and GenAI-enabled workflows.
  • Drive adoption of AI-enabled pricing tools, automated insights, self-service analytics, and leadership-ready business narratives.
  • Define prioritization frameworks that balance customer impact, business value, technical feasibility, operational complexity, and stakeholder needs.
  • Develop clear roadmap updates and product narratives for MBRs, roadmap reviews, OP1 planning, and leadership forums with established success metrics and feedback loops.
  • Create or guide enablement materials, documentation, and training plans to help teams use pricing tools, data science outputs, and AI-enabled workflows effectively.


What You'll Need
  • 6+ years of experience in product management, technical product management, or product-adjacent roles working with analytical, data-driven, technical, retail, e-commerce, pricing, or business operations teams.
  • 3+ years of experience partnering with data science, machine learning, AI, analytics, pricing, or technically complex data product teams.
  • Experience owning or leading product roadmaps for complex, cross-functional products, platforms, tools, or capabilities.
  • Strong business acumen with the ability to connect pricing, customer experience, profitability, operational execution, and technical feasibility.
  • Ability to translate ambiguous business problems into clear product requirements, prioritization decisions, delivery plans, and measurable outcomes.
  • Excellent communication and stakeholder management skills, including the ability to simplify complex technical concepts and influence across business and technical teams.


Preferred Qualifications
  • Experience with pricing, revenue management, competitive intelligence, promotion, demand elasticity, or optimization products.
  • Experience with GenAI, LLMs, AI agents, knowledge management tools, or AI-enabled analytics workflows.
  • Experience with experimentation, A/B testing, causal inference, measurement design, or model evaluation.
  • Experience with SQL, Python, Tableau, AWS, Spark, Hadoop, or similar analytics/data tools.
  • MBA, Master's degree, advanced degree, or equivalent experience in Business, Computer Science, Data Science, Statistics, Economics, Engineering, Mathematics, or a related field.


The base salary range for this role is $166,000 - $265,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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