Royal Bank of Canada

Associate Director, Operational Resilience & BCM- Strategy

Royal Bank of Canada$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-12 years in Operational Resilience, BCM, or Non-Financial Risk at large financial institutions
  • Proven track record in designing and implementing resilience and BCM frameworks
  • Experience researching and translating best practices into organizational strategy
  • Strong knowledge of global BCM and resilience regulatory requirements
  • Excellent communication skills for engaging senior management and cross-functional teams
  • Strong analytical skills to track metrics and measure program outcomes

Responsibilities

  • Develop and execute the operational resilience and BCM strategic roadmap
  • Establish governance structures and milestones aligned with business goals
  • Monitor and report on program progress and maturity across platforms
  • Research industry best practices in operational resilience and BCM
  • Engage in professional organizations for program enhancements
  • Collaborate with teams to support strategic execution and stakeholder alignment
  • Communicate resilience strategy and program outcomes to senior management
  • Recommend strategic adjustments for emerging operational risks

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Leadership support for professional development through coaching
  • Opportunity to impact organizational resilience at a leading financial institution
  • Dynamic and collaborative work environment within the Enterprise Chief Controls Office
  • Influence strategic decisions at the enterprise level
  • Flexible work/life balance options and inclusive workplace culture
Full Job Description
Job Description

We are seeking an Associate Director of Operational Resilience & BCM Strategy to support the development and execution of RBC's multi-year operational resilience and BCM strategic program. In this role, you will work closely with senior leadership to drive enterprise-wide maturity progression across BCM and Operational Resilience capabilities, establish strategic milestones, and embed industry best practices. You will collaborate across business platforms and functions to align strategic priorities, research emerging resilience trends, and support stakeholder engagement on program initiatives. This is an excellent opportunity to shape RBC's long-term resilience strategy while developing expertise in enterprise transformation and strategic program management.

WHAT WILL YOU DO?
  • Support development and execution of the multi-year operational resilience and BCM strategic program roadmap across enterprise platforms
  • Assist in establishing program governance structures, milestones, and maturity models aligned with regulatory and business objectives
  • Track and report on program progress and maturity progression across assigned platforms and business units
  • Research and evaluate emerging industry best practices in operational resilience and BCM
  • Support participation in industry platforms and professional organizations to inform program enhancements
  • Collaborate with platforms, business functions, and Operational Resilience & BCM teams to support strategic program execution and stakeholder alignment
  • Support communication of resilience strategy, maturity progression, and program outcomes to senior management and key stakeholders
  • Identify and recommend strategic adjustments to address emerging operational risks and evolving business priorities


WHAT DO YOU NEED TO SUCCEED?

Must have:
  • 10-12 years of experience in Operational Resilience, Business Continuity Management, or Non-Financial Risk within large, complex financial institutions, with demonstrated experience supporting transformation and strategic uplift initiatives
  • Proven capability in designing and implementing enterprise-wide resilience and BCM frameworks, including strategic roadmaps, maturity models, and transformation programs
  • Demonstrated experience researching and evaluating industry best practices and translating external benchmarks into organizational strategy
  • Strong understanding of global regulatory requirements related to BCM, Operational Resilience, disaster recovery, and incident management
  • Excellent written and verbal communication skills with the ability to articulate strategic concepts to senior management and cross-functional partners
  • Strong analytical skills with experience tracking metrics, measuring maturity progression, and reporting on strategic program outcomes

Nice-to-have:
  • MBA, FRM, CFA, CBCI, DRI International
  • Experience establishing enterprise monitoring, reporting, and metrics frameworks for BCM outcomes and compliance
  • Proven ability to work effectively with cross-functional and cross-platform teams on BCM initiatives
  • Familiarity with BCM tools, platforms, and technology solutions that enhance execution and reporting


What's in it for you?
  • A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and mentoring opportunities
  • The ability to make a lasting impact and drive organizational resilience across one of Canada's leading financial institutions
  • Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office
  • Opportunities to influence strategic decisions at the enterprise level
  • Flexible work/life balance options and a progressive, inclusive workplace culture


Job Skills
Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-27

Application Deadline:

2026-08-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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