NASA Jet Propulsion Laboratory California Institute of Technology

Associate Director of Undergraduate Admissions & STARS Program Director

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required.
  • 5+ years in data-oriented field, selective college admissions, or higher education.
  • Experience working with underserved students is preferred.
  • Proficient in CRM systems, especially Technolutions Slate.
  • Valid driver's license or reliable transportation required.

Responsibilities

  • Support the Senior Associate Director in achieving team priorities.
  • Supervise and mentor Senior Assistant Directors for project success.
  • Guide team in developing and assessing recruitment initiatives.
  • Set team priorities and performance expectations aligning with institutional goals.
  • Lead recruitment strategies for the STARS College Network program.
  • Manage outreach and engagement for rural and small-town student recruitment.
  • Conduct analyses of outreach program effectiveness and make strategic recommendations.
  • Evaluate STARS program outcomes and oversee its planning and budget.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plans.
  • Generous paid time off including vacation and holidays.
  • Tuition reimbursement and support for continuous education.
  • Access to onsite counseling and sick leave for non-benefit eligible employees.
Full Job Description

Job Summary

The Associate Director of Undergraduate Admissions & STARS Program Director is a key member of the Access, Analytics, and Recruitment team within Caltech's Undergraduate Admissions Office. Reporting directly to the Senior Associate Director, this role serves as a strategic partner in advancing the Institute's recruitment, access, and enrollment goals.

This position provides leadership across two primary areas: (1) supporting the strategic direction and day-to-day operations of the Access, Analytics, and Recruitment team, including supervision and mentorship of staff, and (2) serving as the Program Director for the STARS College Network program, leading Caltech's efforts to recruit, support, and enroll talented students from rural and small-town backgrounds.

The Associate Director plays a critical role in shaping data-informed recruitment strategies, guiding team initiatives, and ensuring alignment with institutional priorities. As a senior member of the team, this individual contributes to staff training, and cross-functional collaboration, while also serving as an Admissions Officer responsible for territory management, application review, and student engagement.
Essential Job Duties
Leadership & Team Management
  • Serve as a strategic partner and primary support to the Senior Associate Director in advancing team priorities and initiatives.
  • Provide direct supervision, mentorship, and professional development for two Senior Assistant Directors, ensuring strong project execution and staff growth.
  • Guide and support team members in developing, implementing, and assessing recruitment and access initiatives.
  • Help set team priorities, workflows, and performance expectations in alignment with office and institutional goals.
  • Foster a collaborative, inclusive, and high-performing team environment.
STARS Program Leadership (Primary Functional Area)
  • Serve as Caltech's Program Director and primary liaison to the STARS College Network and associated partners.
  • Lead the strategy, development, and execution of all rural and small-town student recruitment initiatives.
  • Manage and oversee all STARS-related programming, including outreach, engagement, yield efforts, and partnership development.
  • Conducts analysis on effectiveness of territorial outreach programs, reports outcomes, and makes recommendations on strategies.
  • Plans and executes domestic campaigns targeting rural and small-town high school students, parents, and counselors.
  • Develop and maintain relationships with high schools, community-based organizations, and national partners supporting rural college access.
  • Represent Caltech in STARS network meetings, working groups, and national collaborations.
  • Oversee program budget, planning, and assessment; evaluate outcomes and recommend improvements.
Admissions Officer Responsibilities
  • Manage a designated recruitment territory, including travel, high school visits, and relationship-building with counselors and CBOs.
  • Represent Caltech through information sessions, events, and communications with prospective students and families.
  • Read and evaluate applications within a highly selective admissions process and participate fully in committee deliberations.
  • Support yield efforts, including outreach to admitted students and programming.
  • Support special projects and initiatives as assigned by senior leadership.
Basic Qualifications
  • Bachelor's degree or equivalent.
  • A minimum of 5 years of experience of experience working a data-oriented field, selective college admissions or higher education.
  • A valid driver's license is required or equivalent means of reliable transportation to off-site meetings and events.
Preferred Qualifications
  • Master's degree is preferred.
  • Experience working with underserved students in an institution of higher education, high school setting, or community-based organization.
  • Proficiency in using CRM systems, particularly Technolutions Slate.
Required Documents
  • Resume.
  • CL.


Hiring Range

$80,000 - $96,200 Per Year

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.

About NASA Jet Propulsion Laboratory California Institute of Technology

NASA Jet Propulsion Laboratory (JPL) is a federally funded research and development center located in Pasadena, California. It is managed by the California Institute of Technology (Caltech) for NASA. JPL is responsible for the design, development, and operation of robotic spacecraft and instruments used for space exploration. The laboratory has been involved in many historic missions, including the Mars rovers, Voyager missions, and the recent Juno mission to Jupiter. JPL has a strong focus on research and development, with a large number of scientists and engineers working on cutting-edge technologies. The laboratory also has partnerships with several universities and research institutions, providing opportunities for collaboration and education.
Learn more about NASA Jet Propulsion Laboratory California Institute of Technology
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