Job SummaryGrand View Lodge is seeking a driven, relationship-focused Assistant Director of Sales to partner with our Director of Sales in leading the property's sales strategy across both group and leisure segments. This is a highly visible, high-impact role; you'll be actively prospecting and closing business, managing key accounts, mentoring the sales team, and helping shape the revenue trajectory of one of Minnesota's most iconic resort destinations. If you thrive in a fast-paced hospitality environment, love building relationships, and have a proven track record of hitting and exceeding sales goals, this role is for you.
Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Partner with the Director of Sales to develop and execute sales strategies that drive revenue across group and leisure segments.
- Lead daily business review meetings and weekly sales meetings to ensure the sales team is prepared, aligned, and operating efficiently.
- Manage and grow a portfolio of key accounts across leisure and group markets, building long-term relationships that result in repeat business and referrals.
- Respond to and convert inbound group inquiries; preparing proposals, conducting site visits, negotiating contracts, and managing the full sales cycle from lead to close.
- Collaborate with the revenue management, catering, and operations teams to ensure seamless handoffs and outstanding event execution.
- Support and mentor sales team members, contributing to a culture of accountability, growth, and results.
- Represent Grand View Lodge at trade shows, sales missions, industry events, and client entertainment opportunities.
- Monitor market trends, competitive positioning, and booking pace; contribute insights and recommendations to the Director of Sales.
- Maintain accurate and up-to-date records in the property's sales CRM and contribute to monthly and quarterly reporting.
- Step into a leadership role in the absence of the Director of Sales, serving as the primary sales contact for the property.
- This is a resort hospitality role; availability on weekends, holidays, and extended hours during peak seasons and for key client events is required.
- This position is eligible for a sales incentive.
- Other duties as assigned.
What you bring:- 3-5 years of hotel or resort sales experience, with a demonstrated track record of meeting and exceeding revenue goals.
- Experience across both group and leisure sales segments; you understand the distinct rhythms, buyers, and strategies each requires.
- Strong relationship-building skills; you're equally comfortable with a corporate meeting planner, a wedding client, and a golf group coordinator.
- Excellent written and verbal communication skills; your proposals, contracts, and client correspondence reflect the caliber of the property you represent.
- Proficiency in hotel sales CRM systems (Delphi, Salesforce, or similar) and Microsoft Office.
- A competitive, self-motivated mindset with the ability to manage multiple accounts and priorities simultaneously.
- Experience with contract negotiation, revenue management concepts, and group pricing strategy.
- A collaborative leadership style; you elevate the people around you, not just your own numbers.
- A valid driver's license with a clean record; travel for sales calls, trade shows, and client visits may be required.
- This position may be remote, with the understanding that client and sales team needs come first. On-property presence is expected approximately 2-3 days per week, with flexibility for more or less time based on business needs, client expectations, and team support.
