We are hiring an Associate Director of Operations to develop into a true business leader across our portfolio. The Associate Director of Operations will start with direct operational accountability for 1-2 clinics with a defined path to a full Director of Operations seat as scope and performance scale. The Director role entails responsibility over roughly 7-8 clinics.
This role is built for a high-caliber operator interested in being a leader in this multi-site structure - someone energized by ownership, hungry to grow into running real businesses at scale, and ready to prove it in-clinic before scaling up.
What You'll Own
Clinic Performance & Financial Accountability
- Lead operational and financial performance for your assigned clinic, with growing accountability to revenue, margin, and KPI outcomes as you take on additional locations
- Track KPIs at the clinic level; build accountability rhythms with clinic staff and leadership
- Partner with the Annie Aesthetic executive team on reporting and performance review as your scope expands
Operational Leadership
- Be the in-person, day-to-day leader of your clinic - team, client experience, and operations
- Coach and develop clinic staff, building the management skills that translate to a multi-site role
- Identify opportunities to improve revenue, client experience, and operational efficiency at your clinic(s)
Systems Management & Day-to-Day Execution
- Own the hands-on, Associate-level execution of core clinic systems - including EMR (Zenoti), payroll, and inventory management
- Support implementation and ongoing troubleshooting of these systems at the clinic level, not just oversight
- Ensure day-to-day administrative and operational tasks are completed accurately and on time
Vendor & Compliance Support
- Support vendor relationships (clinical/medical suppliers, marketing partners, facilities) at your clinic(s)
- Help ensure your clinic(s) maintain full compliance with applicable business licenses, permits, and clinical standards
Ideal Profile
We are looking for a driven, humble, and highly capable operator early in their leadership trajectory. The strongest candidates will bring:
- 4-8 years of operational experience, ideally in client-facing management or multi-site environments
- Demonstrated track record of taking on more responsibility over time - this role is built for someone on their way up
- Strong financial acumen paired with high EQ - comfortable with numbers and comfortable leading people
- Comfort being hands-on and in-clinic the majority of the week, especially in the first several months
- Appetite for a fast-paced, high-growth environment
Benefits
- $95,000-$130,000 + equity potential with good performance
- Clear career growth path
- Health insurance
- 401(k)
- Paid time off
- Employee discount on clinic products and services
