Associate Director of Information Technology, Support

Educational Service District 112

$114K — $139K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, or related field with four years of relevant experience.
  • Experience in fostering partnerships for technology program services.
  • Proficient in planning and deploying technology solutions in public sector environments.
  • Hands-on experience with Microsoft and Google products, including Office 365 and Google Workspace for Education.
  • Ability to create and market new technology products and services.

Responsibilities

  • Assist the Director in managing IT services and innovation.
  • Oversee inventory and replacement cycles of technology equipment.
  • Ensure responsive service delivery to internal and external clients.
  • Anticipate and manage client expectations with innovative service offerings.
  • Design and support implementation of technology infrastructure.
  • Supervise, hire, and evaluate the program staff.
  • Enhance cybersecurity across infrastructure for agency and client safety.

Benefits

  • Health benefits including medical, dental, and vision insurance.
  • Affordable premiums for family coverage.
  • 25% discount on childcare at ECE Child Care centers.
  • Tuition reimbursement opportunities.
  • Access to an employee assistance program.
Full Job Description
Salary: See Position Description
Location : ESD 112 - Vancouver Campus
Job Type: Full-Time
Job Number:
Department: BUSINESS & FINANCIAL MANAGEMENT
Program: INFORMATION TECHNOLOGY
Opening Date: 07/08/2026
Closing Date: 7/22/2026 5:00 PM Pacific

General Responsibilities

The ideal candidate will be a collaborative and service-oriented technology leader who excels at building relationships and translating complex technical concepts for diverse audiences. They will lead teams, oversee critical technology services, and partner with school districts to develop innovative solutions that support teaching, learning, and operational success. The successful candidate will bring a combination of strategic leadership and technical expertise, with a strong understanding of enterprise technologies such as Microsoft 365, network infrastructure, and systems administration. Whether guiding teams through complex technical challenges, supporting infrastructure modernization, or helping districts optimize technology services, they will demonstrate a commitment to exceptional customer service and supporting schools and communities through technology. Experience serving public-sector organizations or educational institutions is preferred. Under the general direction of the Director of Information Technology, the Associate Director will be responsible for and lead a team that is responsible for the daily operations of the ESD, ESD programs, and contracted districts' technology support. This is a working manager position that has knowledge and focuses on the education, desktop, infrastructure, and/or other technologies and support as needed by the ESD and its clients. Those operations are delivered with excellent customer service. The Associate Director will also partner with the Director to create innovative services to support districts and the greater ESD mission.

A complete application will include:
  1. Work history going back 10 years (if applicable)
  2. At least three professional reference's contact information
  3. A Cover Letter expressing interest in the position
  4. A Resume that reflects work experience listed on application
Salary:
The full salary range for this position is $114,732.80-$139,588.80. Offers are made at the beginning of the range.

Effective 09/01/2026, the salary range will be $117,707.20-$143,208.00. Offers are made at the beginning of the range.

Assignment:
Full Time; Year-Round

Regular attendance required:
Employees are required to maintain regular attendance to carry out the duties and responsibilities of the position.
Essential Functions/Other Functions

Essential Functions:
  1. Assist the Director of Information Technology in the management, service delivery, innovation, and business development of the Information Technology (IT) department.
  2. Manage the inventory and replacement cycles of equipment, including the internal computer replacement program.
  3. Maintain responsive and accountable services, with rapid response to internal and external clients and appropriate follow-through.
  4. Manage internal and external client expectations and anticipate client needs; continually review existing services considering changing technology and designing appropriate new services in response to rapid changes in information.
  5. Manage internal and external technology infrastructure design and support implementation of emerging technology, hardware and software acquisition and implementation that supports internal and external programs.
  6. Hire, supervise, and evaluate program staff.
  7. Maintain secure infrastructure for the agency and district clients across all areas of cybersecurity.
  8. Assists in the integration of technology into classrooms for both districts and ESD programs.
  9. Review and analyze existing use of infrastructure, desktop, and educational technology, their effectiveness and efficiency, and develop strategies for improving or expanding existing capabilities.
  10. Maintain project schedules and timelines and provide reports on project status as requested by district, program and/or ESD administration.
  11. Partner collaboratively with ESD Educational Technology Program.
  12. Maintain regular attendance to carry out the duties and responsibilities of the position.
Other Functions:
  1. Participate in technology related activities to keep abreast of current trends
  2. Participate as an active member of the business services leadership team
  3. Other duties as assigned to support the success of the agency

Minimum/Preferred Qualifications & Skills

Minimum Qualifications:
  1. Bachelor's Degree in Information Systems, Computer Science or similar field of study plus four years of related work experience. Equivalent combinations of related education, experience, certification, and training may also be considered.
  2. Experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users.
  3. Experience in technology planning, deployment, and support in a public sector or non-profit environment.
  4. Experience with Microsoft products and services, including: Windows, Windows Server, Office 365, Hyper-V, and related hardware and technology support services.
  5. Experience with Google products and services, including Google Workspace for Education.
  6. Experience creating new business opportunities, developing and promoting new products or services, and creating value-added services.
Preferred Qualifications:
  1. Masters degree in Information Technology, Business Administration or a related field
  2. Public K12 Experience and technology programs such as E-Rate.
  3. A broad knowledge of existing and emerging technologies.
  4. Experience with Apple products and services, including Apple School Manager and applicable MDM solutions.
  5. Ability to apply thinking, analytical and problem-solving skills, collaboration and persuasion, creative solutions, as well as an orientation towards clients and achieving results.
  6. Ability to communicate openly and effectively at all levels within the organization and with various audiences.


Working Conditions/Employment Requirements

Working Conditions/Physical Requirements:
  1. Requires frequent travel.
  2. May be required to work flexible hours to meet deadlines.
  3. Office environment.
  4. Able to operate keyboard to accomplish required tasks
  5. Frequent sitting, stooping/bending, lifting/carrying up to 30 lbs.
Employment Requirements:
Successful completion of a criminal history check through the Washington State Patrol

We provide a professional yet family-friendly work environment. To that end, our benefits are designed to meet the individual needs of our employees and their families.Full-Time or Part-Time positions working at least 17.5 hours per week are eligible for our standard package of benefits; retirement, medical, dental, and vision insurance offered at affordable premiums, we also offer a 25% discount on child care at ECE Child Care centers, tuition reimbursement, credit union membership, an employee assistance program, and much more!

Part-time positions working less than 17.5 hours per week or Temporary positions are not eligible for health benefits or paid leave. Eligibility for retirement is based on length of assignment.

For details please visit: for a summary of the Benefits of Employment.
01

Do you have a Bachelor's degree in information systems, Computer Science or similar field of study plus four years of related work experience (equivalent combinations of related education, experience, certification, and training may also be considered)?
  • Yes
  • No

02

Do you have experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users?
  • Yes
  • No

03

Do you have experience in technology planning, deployment, and support in a public sector or non-profit environment?
  • Yes
  • No

04

Do you have experience with Microsoft products and services, including: Windows, Windows Server, Office 365, Hyper-V, and related hardware and technology support services?
  • Yes
  • No

05

Do you have experience with Google products and services, including Google Workspace for Education?
  • Yes
  • No

06

Do you have experience creating new business opportunities, developing and promoting new products or services, and creating value-added services?
  • Yes
  • No

07

Are you eligible for lawful employment in the U.S.? Proof of citizenship or legal right to work and identity will be required after hire.
  • Yes
  • No

08

APPLICANT DECLARATION: Selecting YES authorizes the employer to conduct a background investigation and authorizes the release of information in connection with this application for employment. This investigation may include such information as criminal or civil convictions, driving records, previous employers and educational institutions, electronic/phone personal or professional references, and other appropriate sources.
Selecting YES indicates you waive your right of access to such information, and without limitation, hereby release the employer and the reference sources from any liability in connection with its release or use. This release includes the sources cited above and specific examples as follows: The Washington State Patrol (WSP), information from the Federal Bureau of Investigation (FBI) of either data on all criminal convictions or certification that no data on criminal convictions is maintained, information from OSPI, the Washington or other State Departments of Social and Health Services and any locality to which they may refer for release of information pertaining to any findings of child abuse or neglect investigations involving you.
Selecting YES certifies under the penalty of perjury under the laws of the State of Washington that you have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering your application. If the information provided or answer(s) to any questions on the application change prior to your being hired, you understand that you must immediately notify the employer. You understand that any omission, falsely answered statement made by you on this application, or any supplement to it will be sufficient grounds for failure to employ you or for your discharge should you become employed.
Selecting YES indicates that you understand that you may be subject to Washington State Patrol (WSP) and FBI fingerprint background checks.
  • Yes
  • No

Required Question

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