#LI-Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 10% travel.

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

The Associate Director, Field Launch Excellence partners with the Customer Engagement organization to bring an enterprise mindset to product launches, offering strategic guidance helping teams to launch with confidence and impact. Working closely with the Director, Launch Excellence and cross functional partners, this role helps translate launch needs into scalable implementation approaches, tools, frameworks, and best practices that improve launch readiness and execution. The role collaborates with Customer Engagement leadership, Product, Data & Analytics, and Field Sales and Operations to deliver seamless, field ready launch experiences. Drawing on therapeutic area expertise in at least one of Novartis27 key focus areas and deep launch experience, this individual synthesizes best practices, launch learnings, and field insights to inform clear, actionable paths forward.

Job Description

Key Responsibilities:

• Synthesize insights across therapeutic areas, internal roadmaps, customer perspectives, and the competitive landscape to evolve launch best practices, frameworks, and scalable capabilities for Customer Engagement.
• Build trusted partnerships across Product, Data & Analytics, Finance, Legal, Compliance, Marketing, and other matrix teams to enable effective field deployment through the right tools, technologies, and tactics.
• Champion the voice of the customer and the voice of the field by embedding realadworld insights into launch planning, innovation, and business priorities.
• Partner closely with Sales and Customer Engagement leadership during launch periods to address challenges, unlock opportunities, and identify scalable approaches that can be applied across products and Therapeutic Areas.
• Support the design and continuous evolution of launch acceleration strategies across Customer Engagement and the broader enterprise.
• Drive launch and operational excellence for priority brands while creating scalable standards, tools, and frameworks that elevate enterpriseadwide Customer Engagement performance.
• Apply industry and competitive expertise to assess market dynamics and understand their impact on product potential and pipeline strategy.
• Bring fresh thinking to enterprise performance KPIs, partnering with analytics to generate new insights into launch execution and early market uptake.
• Develop, communicate, test, and continuously improve repeatable, dataadinformed launch best practices, tools, frameworks, and playbooks while balancing enterprise standardization with launch-specific needs.

Essential Requirements:

• Bachelor27s degree required from 4-year college or university.
• 6+ years27 experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• 2+ years27 experience supporting product launches, launch readiness, customer engagement, field execution, commercialization, or related business transformation initiatives within the life sciences industry.
• Ability to work independently while balancing multiple priorities, bringing strong attention to detail, sound judgment, and followafthrough in a fastamoving environment.
• Experience translating business needs into practical tools, frameworks, playbooks, workflows, dashboards, operating models, or other scalable business solutions.
• Experience analyzing complex information, connecting disparate inputs, and translating data into clear, actionable insights that tell a compelling story 2d both verbally and in writing.
• Proven success collaborating across crossaffunctional, matrixed teams, building strong relationships, and delivering results through influence, partnership, and shared accountability.
• Strategic, dataadriven problem solver with project management experience, comfortable navigating ambiguity and turning strategy into thoughtful, timely execution.

Desirable Requirements:

• Experience with design thinking, workflow optimization, automation, artificial intelligence-enabled capabilities, or other approaches used to scale business processes and execution.
• Experience grounded in healthcare consulting, paired with meaningful time partnering with or supporting a sales organization 2d blending strategic insight with practical, fieldadinformed perspective.

Novartis Compensation Summary:

The salary for this position is expected to range between $152,600 and $283,400 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Salary Range

$152,600.00 - $283,400.00

Skills Desired

Calls Handling (Inactive), Customer Retentions, Customer Service, Data Analytics, Microsoft Access, Operational Efficiency, Operations (Inactive), Procurement, Promotion Marketing, Retail Loss Prevention (Inactive), Sales, Sales Objectives, Sales Support, Selling Skills (Inactive), Technical Skills (Inactive), Waterfall Model