Kyndryl Holdings, Inc.

Associate Director, Data Center Management

Kyndryl Holdings, Inc. • $138K — $188K *
Ottawa, ON K1G 3J6In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years managing data center or critical facility operations
  • Hands-on experience with power and cooling systems
  • Expertise in incident management in a 24x7 environment
  • Experience in coordinating cross-functional teams
  • Proficient in working with external vendors
  • Knowledgeable in data center compliance and safety standards
  • Skilled in using metrics for operational performance

Responsibilities

  • Manage daily data center operations for power and cooling
  • Oversee preventive maintenance for facility resilience
  • Coordinate activities with infrastructure and network teams
  • Lead incident response and drive corrective actions
  • Ensure compliance with safety and regulatory standards
  • Manage vendor performance for operations and maintenance
  • Plan and track capacity for power and environmental controls

Benefits

  • Comprehensive benefits package
  • Opportunities for professional development
  • Flexible working environment
  • Collaborative work culture
  • Employee wellness programs
Full Job Description
The Role

Your role
In the Data Center Management role, you will lead the safe, reliable, and efficient operation of data center facilities that support critical customer environments. This role focuses on day-to-day operational excellence, facilities readiness, and coordination across technical and facilities teams to ensure availability, performance, and compliance. Success is measured through uptime, incident prevention, audit readiness, and the consistent delivery of operational outcomes aligned to customer requirements.

What you will do
  • Manage daily data center operations including power, cooling, space, and environmental controls
  • Oversee preventive maintenance and operational procedures to maintain availability and resilience
  • Coordinate facility activities with infrastructure, network, storage, and platform teams
  • Lead incident response for facilities related events and drive root cause analysis and corrective actions
  • Ensure compliance with safety, security, and regulatory requirements across the data center
  • Manage vendor performance for facilities services and maintenance activities
  • Plan and track capacity for power, cooling, and floor space based on demand forecasts
  • Maintain operational documentation, runbooks, and audit evidence
  • Support customer engagements by translating availability and performance requirements into operational actions


Required skills and experience
  • Experience managing or supporting data center or critical facilities operations
  • Hands on experience with power, cooling, fire suppression, and environmental monitoring systems
  • Experience managing incidents, change activities, and maintenance windows in a 24x7 environment
  • Ability to coordinate cross functional teams during operational events and planned activities
  • Experience working with external vendors and service providers for facilities operations
  • Knowledge of data center safety, security, and compliance standards
  • Ability to use operational metrics to monitor performance and drive improvements


Preferred skills and experience
  • Experience supporting customer facing or managed services environments
  • Familiarity with capacity planning and lifecycle management for data center facilities
  • Experience preparing for and supporting internal or external audits
  • Knowledge of IT infrastructure dependencies within data center environments
  • Certification or training related to data center operations or facilities management


Salary: $138,320 - $188,320

The above represents Kyndryl's pay range for this role.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role. The range provided reflects the target compensation range for the position at the time of posting. Kyndryl's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.

About Kyndryl Holdings, Inc.

Kyndryl is an IT transformation services company. They offer network services, business resilience, and hybrid cloud solutions. Their services include applications, core enterprise and zcloud, the digital workplace, security and resiliency, cloud, data, and AI, network, and edge. They committed to the health and continuous improvement of the vital systems at the heart of the digital economy.

Kyndryl Holdings, Inc. Careers

Join the Pioneering Team at Kyndryl Holdings, Inc. At Kyndryl Holdings, Inc., we are at the forefront of technological innovation and service excellence, making this an ideal time to join our global team. As a leader in IT infrastructure services, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do Embark on a career with Kyndryl Holdings, Inc. and be part of a team that transforms businesses and industries worldwide. Our professionals are not just part of a company; they are essential drivers of innovation and growth. With a commitment to leadership and diversity training, Kyndryl Holdings, Inc. stands out as a beacon of professional development and innovation in the tech industry. Our culture is built on the principles of open collaboration, leadership, and respect for diversity, ensuring a welcoming environment for all employees. Join our team and contribute to our mission of delivering high-quality solutions across various industries. At Kyndryl Holdings, Inc., your skills will be honed through challenging projects and a collaborative team environment. Innovative Work At Kyndryl Holdings, Inc., innovation isn't just a buzzword—it's the cornerstone of everything we do. With a focus on cutting-edge technology and industry expertise, our team is equipped to tackle some of the most critical challenges facing businesses today. Be Part of a Great Team Kyndryl Holdings, Inc. is not just about individual growth; it’s about collective success. The synergy of our team’s diverse skills leads to groundbreaking solutions and industry leadership. Our commitment to employee benefits and a supportive culture makes Kyndryl Holdings, Inc. a top choice for professionals seeking meaningful and rewarding careers. Future-Proof Your Career With Kyndryl Holdings, Inc., the path to professional advancement is clear. Our career development programs offer extensive training, certification support, and opportunities for growth, ensuring that your career trajectory is always upward. Explore Job Opportunities Whether you’re looking for a full-time position, an internship, or leadership roles, Kyndryl Holdings, Inc. offers a range of employment opportunities to match your career aspirations. Enhance your resume through hands-on experience that sets you apart in the job market. Kyndryl Holdings, Inc. Careers Network Stay connected with Kyndryl Holdings, Inc. through our dedicated careers network. Search open positions that align with your skills and interests. We are continuously hiring creative, curious, and motivated individuals who are ready to drive success in a dynamic work environment. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Kyndryl Holdings, Inc. Our careers blog provides valuable information to help you navigate your job search, prepare for interviews, and excel in your career. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Kyndryl Holdings, Inc. Join Kyndryl Holdings, Inc. today and be part of a team that values innovation, leadership, and a diverse skill set in driving technological advancements and business success.
Learn more about Kyndryl Holdings, Inc.
Market Cap
$2.5 billion
Industry
Information Technology
NASDAQ
KD
* Ladders Estimates

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