Summary:

The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) data preferences, consent, and third-party data usage across the organization's commercial ecosystem. The role partners closely with Marketing, Brand, Sales, Market Access and other stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third-party data activities.

Success in this role requires strong cross-functional collaboration skills, working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands-on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment.

Responsibilities:

Customer Data Preferences and Governance

• Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements.
• Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources.
• Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes.
  

Stakeholder Engagement

• Engage Brand, Sales, Medical, and Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
• Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.
  

Customer Data Preference & Consent Enablement

• Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations.
• Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities.
  

Data Governance

• Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
• Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
  

Data Quality & Operational Excellence

• Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams.
• Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution.
  

Adoption, Vendor & Budget Support

• Support commercial vendor and third-party data assessments related to customer preferences, data use, and contractual requirements.
• Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements.

• Help maintain visibility into third-party commercial data usage, restrictions, and obligations.

• Bachelor’s degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
• Minimum 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
• Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
• Experience with data governance principles, data catalog platforms, and metadata management
• Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Compliance, vendors).
  

• Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third-party data activities.
• Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
• Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
• Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
• Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

0Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

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