Associate Director, Client Relationship Management & Accounting

Pathstone

$120K — $150K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, or related field; CPA preferred, CFA or CFP is a plus
  • 7-10+ years of experience in family office, wealth management, or public accounting
  • Proven experience managing high-touch client engagements with meticulous detail
  • Strong technical knowledge of multi-entity accounting and investment activity
  • Ability to simplify complex financial information for clients
  • Experience collaborating with legal, tax, and investment professionals
  • Excellent organizational and project management skills
  • Proactive and solutions-oriented with a focus on continuous improvement

Responsibilities

  • Serve as the primary contact for clients, ensuring high-quality execution of Personal CFO deliverables
  • Provide a premium client experience with exceptional responsiveness and detail
  • Oversee financial operations, including accounting and bill payment for ultra-high net worth families
  • Conduct in-depth cash flow analyses and proactively address funding needs
  • Manage multi-entity accounting tasks such as reconciliations and transaction classifications
  • Ensure accuracy of banking and credit card documentation
  • Prepare entity-level financial reports and perform variance analysis to communicate insights to clients
  • Support strategic initiatives like property acquisitions and liquidity planning
  • Coordinate with internal advisors and external professionals to align on client needs
  • Identify and implement process improvements for better reporting accuracy and efficiency
  • Lead complex client projects related to entity onboarding and funding initiatives
  • Close all workflows thoroughly, ensuring no outstanding issues.

Benefits

  • Comprehensive health and wellness programs
  • Professional development opportunities
  • Collaborative work environment
  • Flexible work arrangements
  • Paid time off and holiday leave
  • Retirement savings plan options
Full Job Description
Job Description: The Associate Director is a senior, client facing role responsible for managing complex Personal CFO engagements for ultra-high net worth individuals and families. This role partners closely with Directors and senior leadership to deliver an elevated, high touch client experience while overseeing the day-to-day financial administration of client entities.

This role operates within a single family office environment where expectations are exceptionally high with respect to accuracy, responsiveness, discretion, and proactive service. The Associate Director is expected to anticipate needs, close loops fully, and deliver consistently polished and decision ready outputs.

This hands-on role requires deep expertise in financial reporting, cash flow oversight, bill payment operations, and multi-entity accounting across individuals, trusts, foundations, and related structures. The Associate Director plays a critical role in anticipating client needs, identifying operational improvements, and driving execution across internal and external stakeholders.

While this role does not initially include direct reports, it requires leadership through influence, strong judgment, and the ability to manage complex workstreams independently while partnering with and leveraging the broader team. As the platform grows, this role may evolve to include formal team leadership responsibilities.

Key Responsibilities:
  • Serve as a primary day-to-day contact for assigned clients, ensuring timely, accurate, and high-quality execution of all Personal CFO deliverables
  • Deliver a high touch, single family office level client experience with strong attention to responsiveness, detail, and follow through
  • Oversee financial administration for ultra-high net worth families, including accounting, bill payment operations, and reporting
  • Prepare and monitor detailed cash flow analyses, identifying trends and anticipating future funding requirements
  • Manage multi-entity accounting, including general ledger review, reconciliations, and transaction classification
  • Ensure accuracy, completeness, and documentation of banking and credit card activity
  • Prepare consolidated and entity level financial reporting, including sources and uses of cash tracking
  • Perform variance analysis and clearly communicate insights and drivers to clients and advisors
  • Support strategic initiatives such as property acquisitions, liquidity planning, capital calls, and funding movements
  • Coordinate closely with internal wealth advisors and external legal, tax, and investment professionals to ensure alignment
  • Identify operational inefficiencies and implement process enhancements to improve reporting accuracy and workflow
  • Lead complex client projects, including entity onboarding, structural transitions, and major funding initiatives
  • Ensure all workflows are fully closed, documented, and communicated, with no outstanding gaps or unresolved items


Requirements:
  • Bachelor's degree in Accounting, Finance, or related field; CPA preferred, CFP or CFA a plus
  • 7 - 10+ years of experience in family office, private wealth, public accounting, fund administration, or related financial services
  • Demonstrated success managing high touch client engagements with strong attention to detail and service orientation
  • Strong technical knowledge of general ledger systems, multi entity accounting, investment activity, and cash flow analysis
  • Ability to translate complex financial information into clear, actionable insights for clients and advisors
  • Experience coordinating across legal, tax, and investment teams
  • Exceptional organizational and project management skills, with the ability to manage multiple complex priorities simultaneously
  • Proactive, accountable, and solutions-oriented mindset with a commitment to continuous improvement


Visa Sponsorship: Please note, we are unable to provide visa sponsorship for the position offered. Accordingly, we are unable to hire individuals who require, or will require, employment visa sponsorship either now or in the future.

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