Associate Director - Client Growth Partner (IT Consulting/Manufacturing)

Nagarro

$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of key account leadership with a major account ($20M+) at a reputable firm.
  • Experience in IT consulting within the manufacturing or industrial sectors.
  • Ability to engage and build strong relationships with senior client executives (CIOs, CTOs, CDOs).
  • Fluent in AI concepts relevant to industry transformations in at least one vertical.
  • Strong commercial acumen, capable of developing and defending business cases, and adept at dealing with procurement negotiations.
  • Collaborative mindset, effectively teaming with engineering and capability groups while exhibiting low ego and high accountability.

Responsibilities

  • Drive a 15%+ year-over-year growth in assigned account portfolio.
  • Achieve revenue targets alongside the Client Success team through strategic account planning.
  • Collaborate with internal teams to shape client CXO agendas and identify new service offerings.
  • Secure public endorsements and testimonials from clients about Nagarro's performance.
  • Establish Nagarro as a key strategic partner for AI initiatives at the C-suite level in managed accounts.
Full Job Description
Job Description

Mission:

We are looking for a high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
    • Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • IT consulting experience and manufacturing / industrial industry background.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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