Associate Director - Client Growth Partner (IT Consulting/Manufacturing)

Nagarro

$120K — $150K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in key account leadership with a history of expanding a $20M+ account.
  • Proven IT consulting experience, particularly in manufacturing or industrial sectors.
  • Ability to engage and build relationships with high-level client executives (CIOs, CTOs, CDOs).
  • Fluency in AI within industry contexts; capable of discussing AI transformation value.
  • Strong deal-shaping skills with experience in procurement and legal negotiations.
  • Collaborative mindset; successfully works with engineering and capability teams while demonstrating accountability.

Responsibilities

  • Drive portfolio growth by over 15% year-over-year.
  • Achieve revenue objectives through structured account planning and collaboration with internal teams.
  • Secure a position as a trusted advisor on AI at the executive level for managed accounts.
  • Procure and leverage client testimonials and references to showcase Nagarro's quality of service.
  • Expand outreach by identifying and selling additional offerings within existing accounts.

Benefits

  • Opportunities for professional growth and development.
  • Collaborative work environment that fosters innovation and creativity.
  • Access to a network of industry-leading advisors and experts in AI.
  • Flexible work arrangements to promote work-life balance.
Full Job Description
Job Description

Mission:

A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
    • Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • IT consulting experience and manufacturing / industrial industry background.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.

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