Associate Director, Client Data & Analytics - SLC Management

Sun Life Financial, Inc.

$88K — $128K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Business, Finance, or Data Analytics.
  • 4+ years of experience in client reporting, investment operations, or related analytics.
  • Proven ability to manage complex reporting processes and deliver insights for executives.
  • Preferred professional designations include CPA, CFA, CBIP, or PMP.

Responsibilities

  • Lead the development and governance of client reporting deliverables.
  • Ensure the accuracy and consistency of data in client reports.
  • Develop reporting methodologies and quality control measures.
  • Collaborate with client teams to translate requirements into reporting solutions.
  • Coordinate periodic sustainability and ESG reporting processes.
  • Establish data quality standards for all reporting.
  • Identify opportunities for process improvements and automation initiatives.

Benefits

  • Excellent benefits and wellness programs covering mental, physical, and financial well-being.
  • Generous vacation and sick time allowances.
  • Market-leading maternity, parental, and adoption leave top-up programs.
  • Flexible work environment with a focus on collaboration and inclusivity.
  • Career advancement opportunities with strong networking potential.
  • Award-winning workplace culture recognized for mental health initiatives.
Full Job Description
Job Description:

Associate Director, Client Data & Analytics - SLC Management

What is in it for you:

The Associate Director, Client Data & Analytics is responsible for leading the delivery of high-quality client, investment, and sustainability reporting data across the organization. This role acts as the bridge between investment teams, business stakeholders, operations, technology, and client-facing teams to ensure data integrity, reporting accuracy, regulatory compliance, and timely delivery of analytics.

The successful candidate will oversee complex reporting processes, drive continuous improvement initiatives, manage cross-functional data requirements, and provide analytical leadership in support of strategic business objectives. This position requires a combination of strong analytical capability, project management expertise, stakeholder management skills, and deep attention to detail.

What you will do:

Client Reporting & Analytics Leadership
  • Lead the production and governance of recurring client reporting deliverables.
  • Ensure the accuracy, completeness, and consistency of data used in client reports.
  • Develop and maintain reporting methodologies, business rules, and quality controls.
  • Partner with client-facing teams to translate client requirements into scalable reporting solutions.
  • Support custom client requests and analytical inquiries.

Sustainability Reporting
  • Coordinate periodic sustainability and ESG reporting processes across General Account and third-party client portfolios.
  • Maintain reporting models, templates, and supporting documentation used to track sustainable investment activity.
  • Ensure reporting outputs align with established methodologies and disclosure requirements.

Data Management & Governance
  • Establish and maintain data quality standards across reporting processes.
  • Investigate data issues, perform root cause analysis, and implement corrective actions.
  • Develop controls and reconciliations to improve confidence in reporting outputs.
  • Partner with technology teams to improve source data management and data governance practices.

Process Improvement & Automation
  • Identify opportunities to streamline manual processes and improve operational efficiency.
  • Lead automation initiatives using reporting tools, business intelligence platforms, and data solutions.
  • Reduce operational risk by standardizing reporting workflows and implementing scalable controls.

Stakeholder Management
  • Act as a trusted advisor to business leaders, investment teams, operations, compliance, and client relationship managers.
  • Facilitate discussions to resolve reporting issues and align on business requirements.

Team Development
  • Mentor analysts and junior team members.
  • Establish best practices for reporting, analytics, and quality assurance.
  • Foster a culture of accountability, continuous improvement, and client service excellence.


What you need to succeed:
  • Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, Mathematics, Information Systems, or a related field.
  • 4+ years of progressive experience in client reporting, investment operations, analytics, data management, or financial services.
  • Experience managing complex reporting processes and delivering executive-level insights.
  • Professional designation such as CPA, CFA, CBIP, PMP, or equivalent is considered an asset.


Preferred skills
  • Advanced proficiency in Excel, including complex formulas, data validation, reconciliation techniques, and large-scale workbook management.
  • Strong understanding of investment reporting, performance reporting, or financial services data environments.
  • Experience with business intelligence and data visualization tools (Power BI, Tableau, etc.).
  • Strong SQL and data analysis capabilities.
  • Familiarity with ESG, sustainability, or investment classification frameworks is highly desirable.
  • Experience managing large datasets and complex reporting models.


Why SLC Management?
  • Opportunity to work for a growing global institutional asset manager
  • Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading maternity, parental and adoption leave top up program, a partially-paid sabbatical program and much more
  • Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security
  • A flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Award winning workplace culture - Great Place to Work® Certified in Canada and the U.S., "Best Places to Work" by Glassdoor, Award for Excellence for Mental Health at Work, "Best Places to Work in Money Management" by Pension & Investments


SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members.

Job Category:

Asset Management
Salary Range
88,500/88 500 - 128,500/128 500

We are committed to pay transparency and equity. The base salary range for this role is competitive and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined by your unique skills, qualifications, experience, education, and geographic location. In addition to base salary, this position is eligible for a discretionary annual incentive award based on individual and overall business performance along with a broad range of competitive benefits.

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