Willis Towers Watson

Associate Director - Business Systems Analysis

Willis Towers Watson • $140K — $160K *
New York, NY 10025In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's or Bachelor's in Computer Science, Management Information Systems, or related field with relevant experience.
  • 5-7 years of experience in software development or DevOps roles, depending on degree level.
  • Project management experience with large-scale organizational change initiatives.
  • Proven experience with enterprise identity and access management solutions.
  • Technical proficiency in Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, and CI/CD automation tools.
  • Familiarity with security and compliance standards such as SOX, SOC, HIPAA, and vulnerability management processes.
  • Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) required.

Responsibilities

  • Lead the cybersecurity program within the Individual Marketplace Line of Business.
  • Develop and implement strategies to enhance security and operational efficiency.
  • Collaborate with stakeholders to identify issues and deliver solutions effectively.
  • Assess training needs and coach colleagues for effective change implementation.
  • Coordinate with various departments for successful program execution.
  • Present program status and metrics to senior management and governance teams.
  • Ensure alignment of cybersecurity initiatives with overall business objectives.

Benefits

  • Flexible working hours within a standard Monday-Friday schedule.
  • Collaboration opportunities across global teams and departments.
  • Engagement with cutting-edge cybersecurity initiatives.
  • Opportunities for professional development and training.
  • Involvement in strategic planning and high-level decision-making processes.
Full Job Description
Job Description

The Role

DUTIES:
  • Associate Director - Business Systems Analysis within the Individual Marketplace Line of Business with Willis Towers Watson US LLC in Buffalo, New York.
  • Shape and deliver cyber security programs that enhance value, security, agility, and efficiency.
  • Provide strategic direction and recommendations to improve WTW's overall security posture.
  • Proactively identify areas for intervention to ensure successful program outcomes, leveraging experience in program and project management methodologies.
  • Collaborate with operational stakeholders to ensure effective delivery, identify key issues, and work together to resolve them.
  • Assess training needs, align communications to stakeholder groups, and coach colleagues to deliver change effectively.
  • Collaborate with internal/external teams, suppliers, and vendors to ensure seamless delivery.
  • Coordinate with legal, contracting, procurement, finance, and communications departments for successful project rollout.
  • Present cybersecurity program status reports to senior management through program governance structures.
  • Use data and evidence to quantify risk reduction and overall program status towards desired outcomes.
  • Provide metrics and artifacts supporting audit activities.
  • Align the cybersecurity program with business objectives, mission, and values by developing comprehensive strategies and tactics.
  • Work with workstream accountable Executives and program leads to develop global change strategies.
  • Design rollout plans per workstream and within the program team.
  • Support business teams in developing their own change plans, including site discovery, technical inventories, and analysis where required.
  • Ensure operational readiness and conduct post-implementation reviews.
  • Lead project workstream workshops/meetings with assigned business teams, ensuring actions are agreed upon, responsibilities assigned, deadlines set, and remediation activity tracked through to completion.
  • Provide reporting and tracking to sponsors and executive teams.
  • 40 hours/wk; Monday-Friday; 9am-5pm; Salary Range: $140,000 to $160,000 per annum.


Qualifications

The Requirements

REQUIREMENTS:
  • Master's degree (U.S. or foreign equivalent) in Computer Science, Management Information Systems or a related information technology field,plus three (3) years of experience as a Software Developer/DevOps engineer or related role -- OR -- Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Management Information Systems or a related information technology field,plus five (5) years of experience as a Software Developer/DevOps engineer or a related role.
  • Project management experience with large change projects within a global corporate function, including the delivery of new technology to end users and supporting a wider program of work.
  • Experience with Enterprise identity and access management solutions.
  • Technical Skills: Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, automation
  • Enterprise Tooling focused on monitoring and insights for on-premises, cloud and global network environments, Service Desk operations
  • Security & Compliance: SOX, SOC, HIPAA, FIM/SIM, vulnerability management
  • CSM or CSPO certification required

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Finance & Insurance
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ
WLTW
* Ladders Estimates

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