Job DescriptionThe Associate Director, AMI Clinical Engagement will serve as a player-coach and onsite leader for the Allergan Aesthetics Training Center in Austin, Texas. This role is responsible for managing the day-to-day operations of the onsite Clinical Education team while actively supporting and delivering training programs. The Associate Director will partner closely with leadership to ensure consistent execution of training center programs, adherence to standard operating procedures, and alignment across training locations, including Irvine and Atlanta. This individual will also serve as a trainer, delivering presentations and hands-on clinical education to customers, as needed. This position requires regular onsite presence in Austin.
Essential Duties and Responsibilities:- Lead and manage the onsite Clinical Education team to support the delivery of high-quality training programs and operational excellence.
- Serve as a player-coach by actively delivering presentations, demonstrations, and hands-on training during training programs.
- Oversee day-to-day training center operations, including staffing, scheduling, onboarding, workflow coordination, and resource utilization.
- Ensure consistent adherence to training center SOPs, policies, and procedures to maintain standardization across all training centers.
- Partner closely with leadership to plan, implement, and monitor training center activities and priorities.
- Support onboarding and training of new team members, including role-specific training, operational expectations, and SOP compliance.
- Monitor workflows and identify gaps, inefficiencies, and opportunities for process improvement.
- Recommend and implement operational enhancements to improve training quality, efficiency, and consistency.
- Collaborate with Educational Engagement and other cross-functional partners to ensure alignment and consistency in program execution.
- Provide coaching, feedback, and performance support to team members, including delegation of work and oversight of progress toward goals.
- Serve as a liaison between the training center team and leadership, providing regular updates on operations, challenges, and opportunities.
- Support development and refinement of training protocols, clinical policies, and center-based procedures.
- Ensure training activities are conducted in compliance with applicable regulatory and quality requirements.
- Travel as needed to support clinical engagement initiatives, training programs, and cross-center consistency.
- Perform other duties as assigned.
Qualifications- Bachelor's degree required.
- Current, active, and unrestricted NP, PA, or RN license required.
- Must be based locally in the Austin, TX area and able to work onsite regularly; this is not a remote position.
- 3-5 years of clinical experience with facial injectables required.
- 3-5 years of experience in clinical education, training, or a related role preferred.
- 2-4 years of people management or team leadership experience required.
- Demonstrated experience delivering educational presentations and hands-on training to small and large groups.
- Strong ability to coach, influence, and provide constructive feedback to team members.
- Proven problem-solving and decision-making skills in a fast-paced, changing environment.
- Strong organizational, planning, analytical, and prioritization skills.
- High level of professionalism, integrity, and accountability.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Working knowledge of FDA requirements and regulatory considerations applicable to the Allergan Aesthetics portfolio of products.
Additional Requirements:- Ability to travel up to 30%; some evening, overnight, and weekend travel may be required.
- Must perform all duties in compliance with FDA Quality System Regulation (QSR), ISO 13485, Canadian Medical Device Regulations, and all other applicable international regulatory requirements.
Language and Verbal Skills:- Excellent verbal and written communication skills.
- Ability to communicate clearly, professionally, and effectively with team members, leadership, and customers.
Analytical and Reading Skills:- Ability to read, interpret, and follow company procedures and SOPs.
- Ability to identify problems, collect and analyze data, draw valid conclusions, and communicate effective findings.
Physical Requirements:The physical demands and work environment described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to ten pounds and occasionally lift and carry up to twenty-five pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.
Work Environment:Most work is performed in an office-like setting. The noise level in the environment is usually low to moderate.
Requires regular presence in a (clinical or engineering or animal) laboratory setting where protective equipment or other health and safety measures and training is required to protect against chemical, biological or other hazards. Noise levels may be high.
Safety:Allergan Aesthetics is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
Additional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
