The Associate Director, Advanced Analytics will manage the people and processes responsible for quality client program measurement, reporting, timeliness, and output, including best practices in modeling and analysis. This role works across teams including Business Development, Product, and Operations to recommend solutions that add value for clients, drive innovation from an analytics perspective, and help convert insights into strategic opportunities for the company.

The Associate Director serves in a key leadership role and is responsible for applying extensive knowledge of data analysis to solve complex business challenges and identify opportunities for improvement across multiple projects, teams, and business units.

• Collaborate with internal stakeholders and Advanced Analytics Analysts to provide creative solutions to current and anticipated business challenges, including strategic product innovation and data analytics enhancements.
• Partner with Advanced Analytics Operations to enhance pre-sales and pre-program launch analytics processes and initiatives that improve program value and impact.
• Serve as an analytics subject matter expert in partnership with Business Development.
• Translate complex analytical findings into meaningful business insights during client meetings, helping demonstrate program value and optimize future campaigns.
• Lead and develop a team of Statisticians and Managers, Advanced Analytics responsible for the quality, timeliness, and delivery of client measurement solutions.
• Mentor, guide, coach, and provide performance management to team members.
• Oversee the development, implementation, management, and validation of statistical analyses and methodologies for complex cross-functional projects utilizing advanced data modeling and analytical techniques.
• Lead discussions with external vendors when outsourcing needs arise.
• Serve as the primary analytics liaison for health system, EHR, and pharmacy network vendor partnerships.
• Examine, interpret, and communicate results of analytical initiatives to stakeholders across leadership, technology, sales, marketing, and product teams.
• Perform other duties as assigned.

• Advanced degree in Computer Science, Statistics, Mathematics, or a related field.

• 10+ years of experience monitoring, managing, manipulating, and deriving insights from data.
• Minimum 3 years of experience leading strategic projects.
• Experience leading and developing high-performing analytics teams.

• Strong understanding of data mining principles, including:
  • Predictive analytics
  • Mapping
  • Multivariate analysis
  • Significance testing
  • Regression analysis
  • Decision trees
• Experience collecting and integrating data from multiple on-premises and cloud-based data sources.

• Experience using statistical programming languages such as SAS.
• Strong SQL skills with the ability to manipulate data and build statistical models.
• Ability to perform complex querying involving multiple tables and subqueries.
• Strong analytical, problem-solving, and communication skills.
• Ability to translate technical analyses into actionable business recommendations.

• Identifies, documents, and monitors key business processes.
• Develops frameworks for process improvement.
• Implements process improvement recommendations aligned with overall business objectives.

• Makes informed and timely decisions using analysis, experience, and sound judgment.
• Evaluates and prioritizes information to develop effective solutions.
• Operates in alignment with company policies, practices, and values.

• Anticipates and addresses customer and client needs.
• Demonstrates responsiveness, empathy, and a commitment to service excellence.
• Continuously seeks opportunities to improve service delivery for both internal and external stakeholders.

• Provides guidance and recommendations to organizational stakeholders.
• Leverages best practices to support business objectives through organizational interventions, change initiatives, training, and process improvements.
• Effectively communicates complex concepts to technical and non-technical audiences.

• Minimal travel required.

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.   

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.  

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.  

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.