Pennsylvania Medicine

Associate Clinical Manager Ambulatory RN

Pennsylvania Medicine$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse license in NJ
  • BLS certification
  • Bachelor's degree in Arts or Science
  • 3+ years of clinical experience
  • Demonstrated experience in leadership roles

Responsibilities

  • Oversee daily clinical operations and ensure compliance with regulatory requirements.
  • Implement infection control standards and participate in practice evaluations.
  • Support hiring, onboarding, and performance appraisals for clinical staff.
  • Establish work processes and maintain adequate staffing levels.
  • Promote a culture of safety and excellence across the practice.
  • Facilitate communication and develop relationships with team members.
  • Assist in quality improvement initiatives and manage compliance efforts.

Benefits

  • Comprehensive compensation and benefits program
  • Prepaid tuition assistance program
  • Commitment to employee health and wellness
  • Opportunities for professional development
  • Engaging work environment focused on patient care.
Full Job Description
Entity: Clinical Practices of the University of Pennsylvania (CPUP)

Department: Oral Surgery

Location: 3400 Civic Center Blvd, Philadelphia, PA

Hours: Full-Time

Summary:
  • The Associate Clinical Manager will be responsible for overseeing the day-to-day clinical practices in collaboration with Practice Leadership. The Associate Clinical Manager ensures compliance with TJC, CMS, and DOH requirements across all practice locations. The Associate Clinical Manager oversees infection control standards in the practice and participates in EOC rounding in the practice. The Associate Clinical Manager will communicate new processes, assist with coverage plans for unexpected needs, and act as the subject matter expert for clinical questions and EHR optimization.
  • The Associate Clinical Manager will support hiring, onboarding and orientation of new clinical staff, complete clinical competencies and performance appraisals.
  • Typical scope for this role is:
    • 2-10 = # of staff directly
    • Complexity Factors (may involve a few of the following factors of practice complexity): 1 practice location, Tier 1, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, regulatory requirements, support of external partnerships/collaborations.

Responsibilities:
  • Demonstrates how their role contributes to achieving success and uses resources appropriately.
  • Ensures a commitment to providing service excellence and a safe working environment for patients, families, and staff.
  • Strives to understand and value differences in others, race, gender, nationality, and age- modify interactions as needed.
  • Participates in Entity and Department initiatives for Patient/Employee safety.
  • Regularly meets with clinical staff to improve communication and build productive relationships.
  • Patient Care Process:
  • Establishes/updates work processes and work practices and performs clinical duties to maintain workflows and adequate staffing levels.
  • In collaboration with clinical and operational leaders manages team
  • and individual performance in alignment with Penn Medicine's vision of service excellence.
  • Clearly define work processes, recognize, and reward individuals for a job well done, and address performance issues immediately.
  • Recruitment and Retention of staff
  • Assists Manager with recruitment and retention and assists with adequate onboarding.
  • Professional Development
  • Assists with the development of clinical staff in collaboration with the Nursing Professional Development team.
  • Assures staff are compliant with clinical competencies and mandatory trainings.
  • Regulatory Compliance:
  • Assists the practice or clinical leadership with appropriate staffing, compliance (TJC, CMS, DOH, OSHA), and continuous quality and safety improvement initiatives.
  • Maintain a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up.
  • Manage pay practices including accurate timecard review and approval, review and manage all overtime utilization
  • Assists with the implementation of change management strategies within the practice in alignment with department, entity/Penn Medicine objectives
  • Supports proactive communication and problem solving to enable high performance of team and individuals
Credentials:
  • Registered Nurse - NJ (Required)
  • BLS (Required)
Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required)
  • 3+ years clinical experience (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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