Associate, Client Services -Full-Time (Summer 2026)

True North Insights

$85K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with a minimum GPA of 3.5
  • 6-18 months of relevant professional experience, including internships
  • Demonstrated leadership or initiative in various activities
  • Strong verbal and written communication skills
  • Ability to thrive in fast-paced environments
  • Self-motivated problem solver
  • Fluency in English, with additional languages preferred

Responsibilities

  • Identify and engage subject matter experts for client needs
  • Coordinate expert consultations to align with client objectives
  • Manage multiple projects and deliver outcomes under tight deadlines
  • Make strategic decisions on project scheduling and expert selection
  • Collaborate with global teams to meet client expectations

Benefits

  • Opportunities for rapid career advancement and leadership roles
  • Comprehensive paid training in essential skills
  • Exposure to diverse industries, preventing role siloing
  • Health, dental, and vision insurance
  • 401K plan with a guaranteed 3% contribution
  • Paid vacation, sick leave, and holidays
  • Commuting and mobile phone stipends
  • Office perks including free meals and social events
Full Job Description
The anticipated start date for this role is July and August 2026

True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.

As an Associate, you'll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. This role is designed for professionals eager to learn quickly, take initiative, and develop skills that matter in real business contexts

No two days are the same. One day, you may be helping a hedge fund gain insights from a European airline's veteran. Another, you could coordinate a consultation with a former Fortune 10 C-suite executive to inform a client's eCommerce strategy.

Key Responsibilities

You will be the main point of contact between clients and experts, taking ownership of projects and ensuring reliable, high-quality results across multiple projects daily.

You will:
  • Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
  • Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
  • Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
  • Make informed decisions about expert selection, project scheduling, and outreach strategy
  • Collaborate with teams worldwide to ensure projects meet client expectations.
About You
  • Strong academic background with an attained Bachelor's degree from an accredited institution (Minimum GPA of 3.5)
  • 6-18 months of professional experience; internships or roles demonstrating client engagement or problem-solving a plus.
  • Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university.
  • Strong verbal and written communication skills; professional and articulate presence.
  • Thrive in fast-paced, results-driven environments.
  • Take initiative, solve problems independently, and follow through reliably.
  • Resilient, resourceful, and unafraid to roll up your sleeves.
  • Motivated by goals and driven by measurable outcomes.
  • Fluent in English; additional languages a plus
  • Authorized to work in the U.S., including F-1 visa holders with STEM OPT
Why True North Insights
  • Clear growth milestones to accelerate your career.
  • Potential to advance into leadership roles, including equity opportunities within 24 months.
  • Comprehensive paid training in project execution, client management, and professional development
  • Diverse industry exposure-Associates are never siloed into a single sector.
  • Compensation: $85,000-$115,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus
  • Health, dental, and vision insurance
  • 401K plan with guaranteed 3% company contribution
  • Paid vacation, sick leave, and company holidays
  • Monthly commuting and mobile phone stipends
  • Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events

At True North Insights, growth comes from initiative and results. You'll be supported, challenged, and empowered to take ownership and lead from day one.

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