Wells Fargo

Associate, Client Delivery – CIB

Wells Fargo$72K — $109K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Business Relationship Support experience or equivalent work experience
  • Bachelor’s degree or equivalent work experience preferred
  • 2+ years in banking, financial services, or client-facing roles
  • Experience with client onboarding, KYC, treasury management, or commercial real estate
  • Strong communication skills in a fast-paced, regulated environment
  • Excellent problem-solving and organizational abilities
  • Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)

Responsibilities

  • Own day-to-day support and servicing for a portfolio of CIB clients
  • Lead end-to-end onboarding and account opening processes for new clients
  • Partner with Relationship Managers to deliver high-quality client experiences
  • Proactively identify and resolve client issues by collaborating with internal stakeholders
  • Build strong relationships across teams for efficient execution
  • Ensure timely completion of client requests and compliance with regulations
  • Identify and implement process improvements using data and automation

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Tuition reimbursement
  • Commuter benefits
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join the Client Delivery team within the Corporate & Investment Bank as a Client Delivery Associate. This is a front office-aligned role providing direct exposure to client engagement, relationship management, and the onboarding and servicing of corporate banking and commercial real estate clients.

This position offers the opportunity to build deep expertise in treasury and credit-related products while developing the operational and client management capabilities foundational to success within CIB.  This role is hybrid with some in office expectation.  Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Own day-to-day support and servicing for a portfolio of CIB clients, acting as a key point of contact for onboarding and operational needs
  • Lead end-to-end onboarding and account opening processes for new client relationships, coordinating across legal, compliance, credit, and operations partners
  • Partner with Relationship Managers, Global Payments & Liquidity partners, and product teams to deliver a seamless and high-quality client experience
  • Proactively identify, escalate, and resolve client issues by navigating internal stakeholders and driving timely outcomes
  • Build and maintain strong working relationships across cross-functional teams to support efficient execution and shared results
  • Ensure accurate and timely completion of client requests while meeting service level expectations and regulatory requirements
  • Exercise sound judgment while developing expertise in processes, policies, and compliance frameworks
  • Identify and implement process improvements leveraging data, automation, and AI-enabled tools to enhance efficiency and client experience

Required Qualifications:

  • 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience in banking, financial services, or client-facing operations roles supporting corporate, institutional, or commercial clients.
  • Experience supporting client onboarding, KYC, treasury management, credit, or commercial real estate processes
  • Proven ability to communicate effectively with corporate or institutional clients in a fast-paced, regulated environment
  • Strong problem-solving skills with the ability to adapt to evolving priorities and business needs
  • Demonstrated ability to leverage tools, data, and internal networks to navigate challenges and deliver results
  • Strong organizational and time management skills with high attention to detail and accuracy
  • Ability to collaborate effectively across teams and organizational levels in a dynamic environment
  • Experience working with geographically dispersed teams
  • Advanced Microsoft Office skills (Excel, PowerPoint, Word, and Outlook)

Job Expectations:

  • Ability to work outside of normal business hours as needed to support client activity.
  • This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Ongoing regulatory obligations, including periodic screening and reporting requirements, will apply.
  • Specific compliance policies may apply regarding outside activities or personal investing. Additional information will be provided during the recruitment process.

Posting Locations:

Charlotte, NC:  550 South Tryon

Concord, CA: 2001 Clayton Rd.

Minneapolis, MN:  90 S 7th St.

Salary Ranges:

Charlotte, NC: $60K - $91K USD Annual

Concord, CA: $72K - $109K USD Annual

Minneapolis, MN: $66K - $100K USD Annual

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$60,000.00 - $109,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit  for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

19 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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