About this role
Company: BlackRock Financial Management, Inc.
Job Title: Associate
Location: 50 Hudson Yards, New York, NY 10001
Job Duties: Engage with Aladdin users on product-specific workflows, product, process and service. Drive support initiatives by engaging regularly with development teams. Own complex Aladdin user inquiry demonstrating technical knowledge to determine root cause and steps to resolve. Act as key liaison between the Aladdin Client Experience, Aladdin Client Engagement, Implementations, Product Marketing, Engineering, and the wider BlackRock business. Work with key stakeholders across the Aladdin business to deliver against product specific, high impact projects. Analyze client inquiry trends using data and user feedback and implement solutions to improv. Identify function gaps and areas of strategic improvement from a product perspective. Formulate and implement strategic objectives to improve Aladdin user experience through process and technology enhancements. Work closely with other business units to prepare the Level 1 Aladdin Client Service team for product changes and releases. Partner with Engineering & SRE on Proactive Monitoring & Telemetry as Product SME to avoid and resolve critical incidents quickly and avoid disruption of service. Act as Product SMEs and Solution Architects by partnering with key users and high priority clients and consult their client teams to address complex compliance challenges and gain deeper workflow & product knowledge.
Qualifications: Bachelor's Degree in Finance, Accounting, Engineering, Business or related field, and 36 months of experience in job offered or closely related role. ALT REQUIREMENTS: Master's degree in Finance, Accounting, Engineering, Business or related field, and 12 months of experience in job offered or closely related role. One year of experience required in the following: OMS, EMS and FIX support; Linux, Unix and SQL; Root Cause analysis; Python, Java or REACT; Post Trade operations and Trade booking workflows; Security Analytics – Securitized and Mortgages ; Performance Attribution; Investment Compliance; Data Analytics; Bloomberg; and Tableau Desktop.
To apply, please click “Apply” on this webpage.
For New York, NY Only the salary range for this position is USD$128,000.00 - USD$147,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
