Upstate Medical University

Assistant Vice President of Support Services

Upstate Medical University$110K — $130K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Health Administration or related field
  • 7+ years of healthcare experience in management roles
  • Strong understanding of healthcare planning, finance and human resources
  • Proven skills in leadership, communication, and analytical thinking
  • Effective written and oral communication abilities

Responsibilities

  • Lead and oversee Supply Chain, Environmental Services, Food Service, and Leased Properties divisions
  • Manage procurement, logistics, and inventory across clinical operations
  • Coordinate vendor relations and ensure regulatory compliance
  • Collaborate with internal departments and external partners for operational initiatives
  • Develop policies and procedures to support strategic objectives
  • Serve as liaison with campus leadership for parking and shared operational functions
  • Drive resource optimization and operational efficiency initiatives

Benefits

  • Monday to Friday work schedule
  • Opportunities for professional development
  • Engagement in leadership roles and strategic initiatives
  • Collaboration with a diverse team in a dynamic healthcare environment
  • Focus on quality patient care and organizational growth
Full Job Description
Job Summary:

The Assistant Vice President of Support Services reports directly to the Chief Operating Officer and serves as the healthcare system's leader for Supply Chain, Environmental Services, Food Service, and the Leased Properties division. The position provides strategic leadership and administrative oversight for these areas, overseeing procurement, logistics, inventory management, vendor relations, space utilization, and the delivery of support services across the clinical enterprise. The AVP of Support Services ensures efficient business operations, resource management, and infrastructure support necessary for delivering quality patient care and organizational growth. Working collaboratively with Legal, Finance, AVP for Facilities and Planning, and external partners and vendors, the role supports organizational expansion, property acquisitions, and operational efficiency initiatives. This role will be integral in leading efforts to ensure that support service areas optimize resources, maintain regulatory compliance, meet quality metrics, and leads in the development and implementation of policies and procedures to achieve the healthcare system's operational and strategic objectives. Additionally, the AVP serves as the primary liaison with campus leadership regarding parking operations and other shared operational functions between the hospital and campus, ensuring effective coordination, collaboration, and alignment of mutual operational priorities.

Minimum Qualifications:

Bachelor's degree in Business Administration, Health Administration, or related health care field required. Minimum of 7 years of experience in a healthcare environment with a working knowledge of management principles, healthcare planning, finance, reimbursement, and human resource development and management. Demonstrated leadership, communication, analytical and written/oral communication skills required.

Preferred Qualifications:

Master's degree preferred. Experience working in an academic medical center or teaching hospital preferred. Experience in the public sector and in a unionized environment is preferred.

Work Days:

Monday-Friday, days

Message to Applicants:

Recruitment Office: Human Resources

About Upstate Medical University

The State University of New York Upstate Medical University is a public medical school in Syracuse, New York. Founded in 1834, Upstate is the 15th oldest medical school in the United States and is the only medical school in Central New York. The university is part of the State University of New York system. SUNY Upstate is an upper-division transfer and doctoral university with degree-granting programs in the Norton College of Medicine, College of Health Professions, College of Graduate Studies and the College of Nursing. As one of only 140 academic medical centers in the United States, the Upstate University Health System serves over 1.8 million people annually, often the most seriously ill and injured. Its facilities include Upstate University Hospital, the region's only Level 1 trauma and burn center; Upstate Community Hospital; Golisano Children's Hospital; Upstate Brain & Spine Center; Upstate Heart and Vascular Center; Upstate Cancer Center; and other satellite sites in Central New York. Part of the SUNY system since 1950, Upstate is located in the heart of downtown Syracuse next to Syracuse University. Many of Upstate's faculty provide patient care, teach, and conduct research at the University Hospital. Upstate provides 10,959 jobs, making it Central New York's largest employer. The university adds more than $2.5 billion to the state economy annually. Nearly 7,900 SUNY Upstate alumni physicians are licensed in the United States and they generate more than $24.8 billion in economic activity and support or employ nearly 132,354 employees.
Learn more about Upstate Medical University

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