Assistant Store Manager

Mattress Firm, Inc.

$77K — $94K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in retail management or sales leadership.
  • Strong understanding of customer service best practices.
  • Ability to coach and develop team members effectively.
  • Familiarity with inventory management and merchandising standards.
  • Physical capability to lift, pull, and push over 50 pounds.

Responsibilities

  • Elevate customer in-store experience as a trusted sleep authority.
  • Assist Senior Store Manager in training and developing associates.
  • Promote coaching culture to enhance customer service and sales skills.
  • Drive store financial targets through excellent client service.
  • Ensure proper execution of product merchandising and marketing standards.
  • Oversee accurate inventory documentation during product transfers.

Benefits

  • Excellent career growth opportunities through training programs.
  • 401(k) with employer matching.
  • Mental health and life resources offered.
  • Comprehensive medical, dental, prescription, and vision plans.
  • On-demand pay available.
  • Base pay with uncapped commission potential.
  • Employee discounts on sleep products and accessories.
Full Job Description

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. 

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

  • Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. 

  • Assist Senior Store Manager with training of store associates.  

  • Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. 

  • Achieve or exceed store financial targets through effective execution and customer service at the store level. 

  • Ensure store execution of product merchandising, marketing, and POP standards. 

  • Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory. 

  • Ability to lift, pull, and push 50+ pounds.


Benefits Included:

  • Excellent career growth opportunities through on-the-job training and development programs 
  • 401(k) with employer matching 
  • Mental health and life resources  
  • Medical, dental, prescription, and vision plans  
  • Get paid on-demand
  •  Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $77,000- $94,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

 

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 09/30/2026.

#LI-DNP

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