This position sits with our Swedish Match affiliate.
The Trade Programs Technology & Infrastructure Assistant Manager supports the execution and maintenance of Trade Promotion Management (TPM) processes within Salesforce Consumer Goods Cloud. This role focuses on day-to-day platform management, data integrity, and operational support to ensure trade programs are accurately set up, maintained, and executed. The position requires strong system proficiency, attention to detail, and the ability to work cross-functionally to support commercial teams.
Your 'day to day':
- Execute trade program setup, updates, and ongoing maintenance within Salesforce TPM.
- Maintain TPM templates, master data, and workflows to ensure accuracy and consistency.
- Perform routine data validation and resolve data discrepancies in partnership with IT and Data teams.
- Monitor, track, and prioritize TPM system and data issues, ensuring timely resolution and clear escalation of recurring or high-impact issues to leadership and IT partners.
- Contribute to system enhancements through testing, validation, and user training activities.
- Coordinate cross-functional program execution and resolve system/process questions.
- Manage non-standard program scenarios and exceptions, ensuring accurate system setup.
- Maintain and update documentation for TPM processes and workflows.
- Validate that trade programs are set up against defined standards and escalate exceptions as needed.
- Support continuous improvement initiatives for TPM processes and tools.
- Provide day-to-day system and process support for Sales, Trade Marketing and Finance teams.
- Troubleshoot TPM-related issues and coordinate resolution with IT and Data teams.
- Support onboarding and guidance for users on TPM tools and templates.
Who we're looking for:
- Bachelor's degree in business, finance, marketing or related field.
- Ideal candidate would have 1+ years of working with Salesforce or similar CRM platforms
- Ability to manage multiple priorities with high attention to detail.
- Strong communication and cross-functional collaboration skills.
- Familiarity with Salesforce Consumer Goods Cloud or TPM tools a plus.
- Experience with trade promotion, sales support, or financial coordination processes preferred.
- Authorized to work in the US now and in the future without sponsorship
Annual Base Salary Range: $88,000 - $110,000
What we offer
- We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
- We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
- Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: To improve the lives of millions of smokers.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.
Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.
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