Assistant Manager, Operations

GOAT Group

$75K — $94K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years experience in team management within an operational context.
  • Strong analytical skills for productivity assessment and issue recognition.
  • Excellent communication skills for effective team engagement.
  • Highly organized with a keen attention to detail and training capability.
  • Self-starter adaptable to increasing responsibilities.
  • Passion for sneakers and awareness of industry trends is beneficial.
  • Availability to work extended hours during peak seasons, including weekends and holidays.
  • Physical ability to lift and move boxes up to 35 lbs.

Responsibilities

  • Understand and align with daily operational goals and requirements.
  • Proactively schedule and train team members for various processes.
  • Execute opening and closing procedures for warehouse operations.
  • Oversee inventory management and supply replenishment activities.
  • Ensure quality control across inbound and outbound processes.
  • Create and maintain clear operational documentation and procedures.
  • Track and resolve order-related issues promptly.
  • Promote and embody GOAT's Core Values among team members.
  • Help maintain company standards and foster a positive workplace culture.
  • Support employee growth and development through inspiration and mentorship.

Benefits

  • 401K plan
  • Paid time off
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Disability insurance
  • Life insurance options
Full Job Description
In this role, you will:
  • Understand Operations' daily goals and needs
  • Proactively plan for all operational processes, appropriately scheduling and training associates
  • Open and close operational procedures of the warehouse
  • Manage supply inventory and supply replenishments
  • Monitor quality control of the inbound, outbound, verification, and support processes
  • Create and maintain clear and accurate operations documents/procedures for reference purposes
  • Track and troubleshoot order issues
  • Be an ambassador of GOAT's Core Values
  • Assist in maintaining GOAT standards and promoting a positive on-site culture
  • Inspire employees and invest in their growth and development

We are looking for:
  • 2-5 years experience managing a team in an operational setting
  • Must be analytical, possessing the ability to recognize issues and assess productivity
  • Excellent written and verbal communication skills, ability to transfer his/her views onto others
  • Highly organized individual with demonstrated attention to detail, and ability to train others
  • A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
  • Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources
  • Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
  • Must be able to lift and move boxes (up to 35 pounds)

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$75,200-$94,000 USD

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