Assistant Manager MSS-12

District of Columbia Public Library

$86K — $98K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Library Science, Education, Social Work, Community Engagement/Development, or related field.
  • 3 years of management experience in a department or organization.
  • Preferred experience in an urban public library with oversight of innovative services.
  • Experience coordinating day-to-day operations of staff in a library environment.
  • Proven ability to implement programs for diverse populations.
  • Experience in staff selection, training, and evaluation.
  • Strong conflict resolution and team-building skills.

Responsibilities

  • Oversee implementation of programs that align with library goals.
  • Plan and direct work for assigned functions through management staff.
  • Manage daily workflow of subordinate staff.
  • Provide evaluations and feedback on staff performance.
  • Assign projects and provide direction on key initiatives.
  • Monitor departmental performance to enhance productivity.
  • Assist with data management and reporting for community resources.

Benefits

  • Eligible for health and life insurance.
  • Annual (vacation) and sick leave.
  • Covered under District of Columbia's retirement plan.
Full Job Description
THIS POSITION IS OPEN UNTIL FILLED WITH PERIODIC SCREENIGS BEING CONDUCTED

JOB SUMMARY

The DC Public Library is seeking Assistant Managers to assist with overseeing the day to day operations of Neighborhood branch libraries as well as the central downtown library, MLK (Martin Luther King Branch Library). The Assistant Managers will work with staff throughout the Library, vendors and outside organizations to implement programs and services that have system wide value. Under the direction of the Branch Manager, the Assistant Manager will assist in building and implementing programs and services that support the library's overall goals. The Assistant Manager will help ensure that every resident will have consistently excellent experience in every interaction they have with the library in person or online.

MAJOR DUTIES AND RESPONSIBILITIES
  • Oversee and implement programs and services that support the library's overall goals
  • Plans, directs, and coordinates, through management level staff, the work plan for assigned functions
  • Coordinate and oversee the day-to-day workflow of subordinate staff in the department.
  • Oversee caseload for subordinate staff. Provides regular feedback and evaluation to staff
  • Assigns projects and programmatic areas of responsibility; provide direction and supervision on key projects
  • Assess and monitor workload, administrative and support systems, and internal reporting relationships
  • Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training
  • Work with employees to correct deficiencies; implement discipline and termination procedures.
  • May hire and train new staff or assist supervisor with this process.
  • Assist Manager with employment actions, including performance reviews, discipline and termination of employees in accordance with policy.
  • Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
  • Assist with data management and management of community resource information.
  • Manage inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts.
  • Manage conflicts and resolves complaints about or within the department. Liaise between managers, customers and employees; help create and foster a respectful and inclusive team environment.
  • May fill in for Supervisor in times of absence. Make executive decisions, hold meetings and provide accountability.
  • Perform other related duties as assigned.
MINIMUM QUALIFICATION REQUIREMENTS
  • Master's degree from an accredited college or university in Library Science, Education, Social Work, Community Engagement/Development, or a related field.
  • Three (3) years of experience managing the operations of a department and/or organization,
  • Experience working in an urban public library providing oversight and delivering innovative services within a central library or diverse urban environment is preferred.
  • Overseeing and coordinating the day-to-day operations and workflow of subordinate staff in a branch or department.
  • Implementing programs and services for diverse populations in an urban setting that support the library's overall goals, including work with staff, vendors, and outside organizations.
  • Selecting, training, motivating, and evaluating staff of diverse abilities; providing regular feedback and coaching.
  • Assisting with employment actions, including performance reviews and discipline, in accordance with policy.
  • Managing conflicts, resolving complaints, and fostering a respectful and inclusive team environment.
  • For current District of Columbia employee candidates only - Possess at least 1 year of specialized experience at the next lower grade level of a CS 11 (non-probationary).
LICENSURES AND CERTIFICATIONS

N/A

WORKING CONDITIONS/ENVIRONMENT

Work involves everyday risks or discomforts typically associated with libraries, offices, and meeting and training rooms, which are adequately heated, lighted, and ventilated.

DISTRICT REFERENCE CHECK

All applicants who are current or former District of Columbia Government employees will be subject to a background examination prior to the issuance of a conditional offer of employment. This review will include coordination with District agencies where the applicant is currently or was previously employed. The purpose of this examination is to verify the applicant's employment standing and determine eligibility for rehire, reassignment, or promotion within the district government. Applicants found not to be in good standing may be deemed ineligible for further consideration.

By applying to this vacancy announcement, you hereby authorize the District of Columbia Public Library to conduct a background examination and reference check, including coordination with any District agencies where you are currently or was previously employed, to verify your employment standing and assess your eligibility for continued employment consideration.

GENERAL SUITABILITY SCREENING

This position is subject to general suitability screening; verification of employment history, reference checks and degree/license, as applicable. The appointee to the position may be offered employment contingent upon receipt of a satisfactory general suitability screening.

ENHANCED SUITABILITY SCREENING

The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening; If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and the appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening.

OTHER SIGNIFICANT FACTORS

Type of Appointment: Management Supervisory Service (MSS) Regular

Tour of Duty/Schedule: This work will require availability outside of standard business hours and on weekends.

Reporting Location(s): Appointments will be assigned at one of our 26 branches across the DCPL system.

Division/Department: Public Services | Current vacant locations: Shaw Neighborhood Library and Mount Pleasant Neighborhood Library

Collective Bargaining Unit: The position is not covered under the collective bargaining unit.

Promotion Potential: None

Appointed Salary - The selected incumbent will be appointed at the appropriate salary rate of a MSS-12.

Budgeted Salary - This position is budgeted for a minimum salary of $86,533 to a maximum salary of $98,000.

IMPORTANT NOTE: We appreciate every applicant's interest. However, only those who meet the qualifications and are considered by the hiring committee or interview panel will be contacted for the next steps in the recruitment process. Meeting the qualifications and/or passing the screening does not warrant an interview automatically.

RESID I ENCY REQUIREMENT

Applicants claiming residency preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

EMPLOYMENT BENEFITS

Selectee will be eligible for health and life insurance, annual (vacation) and sick leave, and will be covered under the District of Columbia government's retirement plan. However, if the selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

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